Leadership Program Training Manager

4/24/2026

The Leadership Program Training Manager is responsible for designing, delivering, and evaluating leadership development initiatives to strengthen the organization's leadership pipeline. This role involves partnering with senior leaders to assess capability gaps and facilitating training across various modalities to ensure leadership readiness.

Working Hours

40 hours/week

Company Size

5,001-10,000 employees

Language

English

Visa Sponsorship

About The Company

Prime Communications proudly serves as the largest, privately-held AT&T Authorized Retailer. Prime operates ~2,000 stores and has 7,500+ team members. Founded in 1999 with a single mall kiosk, Prime strives to deliver on our vision of customer-centricity, accountability, profitability, teamwork, and entrepreneurship every single day. In addition to AT&T, PRIME also operates 200+ Cricket Wireless stores. We also operate in Canada (https://www.primecomms.ca/) and Mexico (http://www.primecomms.mx/). Schedule an appointment at one of our stores today: https://attvip.com/ Get social with Prime! ➝ www.facebook.com/PrimeCommunicationsHQ ➝ www.twitter.com/PrimeComms ➝ www.instagram.com/PrimeComms #LifeAtPrime #AtPrimeYouCan #PrimeStrong

About the Role

Qualifications

Required

Bachelor’s degree or equivalent experience in Learning & Development, Organizational Development, HR, or related field
5+ years of leadership development or talent management
Proven success developing leaders at multiple organizational levels
Strong ability to translate talent metrics into action
Ability to partner effectively with senior leaders and executive teams
Ability to influence without direct authority
Willingness to travel across markets

Preferred

Experience in retail, wireless, or multi-unit environments
Familiarity with frontline-to-executive leadership pipelines
Background in coaching, assessment tools, or leadership frameworks
Experience in multi-location or fast-paced environments

Qualifications

The Leadership Program Training Manager is responsible for strengthening and sustaining the organization’s leadership pipeline by enhancing existing leadership programs and designing new, targeted development initiatives. This role partners closely with senior leaders to support leadership readiness and delivers strategic training solutions aligned to business needs. The ideal candidate blends instructional design and facilitation expertise with strategic talent development ensuring leaders at all levels build the skills, behaviors, and capabilities required to meet current and future organizational demands.

Key Responsibilities

Align leadership development initiatives to business priorities such as performance, retention, and internal promotion.
Own the lifecycle of leadership programs from needs assessment and design through delivery, evaluation, and continuous improvement.
Assess leadership capability, skill gaps, and development needs to inform targeted leadership development initiatives.
Coach leaders on effective talent identification and development conversations that support leader growth and performance.
Monitor program outcomes and adjust development strategies to ensure leadership readiness across the organization.
Facilitate and drive multiple learning modalities (in-person, virtual, blended, tools) to maximize engagement and impact.
Evaluate program effectiveness through feedback and business results.
Collaborate with HR, Talent Development, and Operations teams to integrate leadership programs into broader talent strategies.

Key Skills

Instructional designFacilitationTalent developmentLeadership developmentNeeds assessmentCoachingStrategic planningPerformance managementTalent identificationProgram evaluationOrganizational developmentStakeholder managementData analysisLearning modalitiesChange management