0-2

Tap Wall Ambassador

4/24/2026

The Tap Wall Ambassador is responsible for assisting guests with the self-pour beer system and ensuring a high-quality hospitality experience. They also manage operational tasks such as changing kegs, cleaning glassware, and maintaining the tap wall equipment.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

About The Company

Oak & Stone is a New American tavern featuring craft beer, artisanal pizza, and gourmet fare using only the freshest ingredients. Guests Craft Their Own Experience by pouring from the region’s largest self-serve beer wall, featuring touchless RFID technology, and offering a selection of over 50 beers with a focus on American craft beers and local breweries. Oak & Stone provides a laid-back casual atmosphere to enjoy great food and drink with the people who matter most!

About the Role

Description

Tap Wall Ambassador

Oak and Stone Tap Wall Ambassadors must have a passion for genuine hospitality and spreading joy by talking with guests and assisting them to ensure the best draft craft beer experience possible. The ideal candidate will be outgoing, engaging and motivated to assist guests. The ideal candidate should possess a passion for great craft beer. The successful candidate will also have excellent hospitality skills and the ability to multitask and maintain a smile while under pressure. This is a sales focused position.

Essential Functions

Enthusiastically Greet guests as they enter or approach the tap wall
Visit with guests and assist with starting tap wall tabs immediately upon arrival when on a wait
Visit with guests and assist with starting tap wall tabs immediately upon being sat at a table
Assist guests with the proper usage of the self pour system
Assist guests in selecting a beer
Assist servers and bartenders in explaining the tap wall and its many benefits, and in starting tap wall tabs for guests
Change kegs and update the electronic systems that show our beer selections
Clean and care for the tap wall, glassware and beer cooler
Fill growlers for to-go beer sales
May include other duties assigned by management

Compensation

The Tap Wall Ambassador position will be compensated with both an hourly pay rate and a sales based incentive.

Key Skills

HospitalityCustomer ServiceSalesMultitaskingCommunicationCraft Beer KnowledgeKeg MaintenanceSystem Troubleshooting