Financial Counselor / Cashier

Job Order: Financial Counselor (Full-Time)

Employer: Boulder City Hospital
Location: Boulder City, Nevada
Position Type: Full-Time

General Purpose

The Financial Counselor is responsible for managing self-pay account collections for hospital patient accounts and providing financial counseling assistance. This includes supporting patients with Medicaid referrals, county assistance programs, and charity care applications.

Essential Functions

• Manage and collect self-pay hospital patient accounts in a professional and timely manner
• Provide financial counseling to patients regarding payment options and available assistance programs
• Assist patients with applications for Medicaid, county programs, and charity care
• Educate patients on financial responsibilities and hospital billing procedures
• Maintain accurate documentation of all patient interactions and financial arrangements
• Collaborate with internal departments to ensure proper account resolution
• Ensure compliance with all applicable healthcare regulations and privacy laws

Physical Requirements

• Ability to lift, walk, carry, and stand for extended periods
• Perform job duties in both office and patient-facing environments

Qualifications & Requirements

• Ability to perform all essential duties satisfactorily
• Strong communication and interpersonal skills
• Knowledge of healthcare billing, collections, or financial counseling preferred
• Familiarity with Medicaid, charity care, and financial assistance programs preferred
• Strong organizational and problem-solving skills
• Ability to maintain confidentiality and professionalism

Additional Information

The requirements listed above represent the knowledge, skills, and abilities required for this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.