Question
0-2

Host

4/26/2026

The host is responsible for greeting guests, managing reservations, and ensuring an efficient and pleasant dining experience. They must also maintain the cleanliness of the front-of-house area and assist the team in providing exceptional service.

Salary

15 - 20 USD

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

No

About The Company
The Bancroft is part of the Webber Restaurant Group which has owned and operated restaurants in Massachusetts since 2004. We pride ourselves on our commitment to work/life balance and the large number of employees who have been with us for over 5, 10, and 15 years. The Bancroft blends an urban sensibility with the classic American steakhouse to bring a dynamic dining experience to Burlington. We strive to leave a lasting impression with our dramatic surroundings, smart wine list, warm and hospitable service, hand-crafted cocktails, and of course, the finest steaks available. Lunch, brunch, dinner, or cocktails - welcome to your new home!
About the Role

Description

The Position:

As a Restaurant Host/Hostess, at The Bancroft you will be responsible for providing a warm and welcoming greeting to guests, managing reservations, and helping to create a pleasant and enjoyable dining experience for all guests. The Host/Hostess will work closely with other members of the restaurant team to ensure that all guests are seated promptly and efficiently, and that they receive exceptional service throughout their meal.


Host/Hostess candidates should have a minimum of 1 year of service experience in a full-service, high-volume restaurant.


Host/Hostess is paid a competitive hourly wage. 


Responsibilities:


  • Welcome guests to [INSERT LOCATION] with a friendly and warm greeting
  • Manage reservations and ensure that all guests are seated promptly and efficiently
  • Maintain knowledge of menu items and specials, and make recommendations to guests as needed
  • Monitor the dining area and ensure that all guests are receiving exceptional service
  • Address any guest concerns or complaints promptly and professionally
  • Work with other members of the restaurant team to ensure a smooth and efficient operation
  • Maintain a clean and organized front-of-house area
  • Perform other duties as assigned by management


Requirements:

  • Exude a high level of hospitality to our guests – smile and have fun!
  • Ability to work in a stressful and high-volume work environment
  • Ability to multitask and take direction 
  • Work as part of a team
  • Strong communication skills
  • Be able to work in a standing position for long periods of time
  • Be able to lift up to 30 lbs and carry a tray


Here is a snapshot of our amazing benefits!


  • Flexible Schedule
  • We care about work life balance and development of our staff though continuous education and professional growth. 
  • We offer a comprehensive benefits package after 6 (six) months to employees that meet our eligibility requirements (health, dental, vision, vacation).
  • Employee dining discount – 25% off food for you and a guest.
  • Daily family meal.
  • 401k* with an annual match.
  • Employee Assistance Program. 
  • Employee Referral Bonus - get paid to work with your friends!
  • Training and opportunities for growth!


*Employee must meet eligibility requirements to enroll in benefits.


The Webber Restaurant Group is an equal opportunity employer. 


Key Skills
HospitalityCustomer serviceReservation managementCommunicationMultitaskingTeamworkMenu knowledgeConflict resolution
Categories
HospitalityFood & BeverageCustomer Service & Support
Benefits
Health insuranceDental insuranceVision insuranceVacationEmployee dining discountDaily family meal401kEmployee assistance programEmployee referral bonusTrainingFlexible schedule
Apply Now

Please let The Bancroft know you found this job on InterviewPal. This helps us grow!

Apply Now
Prepare for Your Interview

We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.

Elevate your application

Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.