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Seasonal Student Program - Member Service

4/27/2026

The Member Service Representative assists AAA members with roadside assistance and membership sales. They are responsible for determining service levels, routing calls, and accurately recording information in the computer system.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

At AAA Oregon/Idaho, success means we’re constantly finding new and better ways to serve others. Our team is dedicated to providing the highest quality service to our members, colleagues and community. Part of the national AAA Federation, we've been serving the AAA members of Oregon and southern Idaho since 1905. We want team members to build a future with us. We’ll support your growth and reward your commitment with competitive pay, benefits and professional advancement. Our Commitments: --We are a community on a journey to build a stronger culture of diversity, equity, inclusion, and belonging. --We recognize that in order to support innovation, we must listen and learn from the perspectives of each individual in the organization. --We hold ourselves accountable to taking actionable steps when change is needed. --We create a trustworthy environment where we reflect the members we serve. --We are driving progress with a commitment to collective healing and a joyful future. Find out more at AAA.com/careers

About the Role

Do you love helping people? Looking for professional work experience for the summer?

AAA Oregon/Idaho is partnering with schools across our Portland Metro region on a summer seasonal program for graduating high school seniors and college students!

Location: Lake Oswego Call Center

Hours: Full time positions available

Start Date: June 23, 2026

Pay: Starting at $20.00 per hour PLUS shift and bilingual differentials up to an additional $3.75 per hour.

Other perks:

• Opportunity to gain real-world work experience with a cohort of other students like you!

• Discover new career paths within a well-established organization

• Holiday and overtime pay

• Complimentary 1-year AAA membership

• Additional $1.50/hr for bilingual Spanish/English speakers

• $250 end-of-season bonus

The Member Service Representative assists AAA members with roadside assistance and membership sales. In this position, you will determine the appropriate level of service, route calls and accurately record information via computer while providing top quality member service. The Call Center is a fun and energetic environment that is looking for like-minded individuals who love helping people.

Desired skills include:

High school education or equivalent.
Customer service, retail and/or hospitality experience preferred.
Strong verbal communication and interpersonal skills.
Basic proficiency in computer skills required.
Bilingual (English/Spanish) a plus!

We embrace the word go but know when to slow down and breathe in. We believe in quality time, in family time, in getting home on weeknights and away on weekends. We are forward thinking- We go to jobs we like, and we want every dollar to matter. We look for balance, for security and stability, for peace of mind. We are sons, daughters, mothers and fathers. We are doers, sharers and learners. We get our feet wet- we hike, bike, ski, surf, climb, fish, hunt and gather. We go for a great deal, a challenging workout and a wide-open road. We drive, ride, cruise and fly. We are sightseers, adventurers and explorers; discovering new places, uncovering new worlds. We go for the past, present & future. We are AAA.

Key Skills

Customer serviceVerbal communicationInterpersonal skillsComputer proficiencyMembership salesCall routingData entryBilingual Spanish/English