Talent Acquisition Specialist - North America

Description

ABOUT US

At TTC, we are Enriching lives by connecting people and places. 

For over 100 years, we’ve been bringing the world closer together by crafting journeys that create lasting memories, lifelong friendships and meaningful cultural connections. Across more than 70 countries and our award-winning brands, we design and deliver travel experiences that go beyond sightseeing - they change perspectives. 

Behind every unforgettable journey is a passionate team making it happen. That’s where you come in. 

OUR VALUES

Everything we do is guided by our five shared commitments:  

• Value Every Voice - We put people first.  
• Act with Integrity - We do what’s right. 
• Explore Beyond Boundaries - We’re driven by curiosity.  
• Own the Outcome - We take responsibility for our decisions.  
• Succeed Together - We’ve got each other’s backs. 

THE OPPORTUNITY

As a Talent Acquisition Specialist at TTC, you will play a critical role in delivering efficient, consistent and high-quality recruitment outcomes at scale across the North America region. You will own the end-to-end delivery of hiring for defined role segments, ensuring recruitment is executed with pace, discipline and a strong candidate experience, aligned to TTC’s global standards and processes. Through effective coordination, pipeline management and structured hiring delivery, you will drive reliable and scalable hiring outcomes that support TTC’s ongoing growth for our global travel brands across North America. 

WHAT YOU'LL DO

Recruitment Delivery & Execution - Deliver efficient, high-quality end-to-end recruitment for defined role segments. 

• Manage full recruitment lifecycle for operational, high-volume and repeat roles
• Screen, assess and shortlist candidates using structured criteria
• Progress candidates through interviews and assessments in line with global frameworks
• Work closely with hiring managers to drive timely decisions and maintain hiring momentum 

Recruitment Operations, Process & ATS Excellence - Ensure recruitment processes are executed consistently, efficiently, and in line with global standards.

• Manage requisitions, job postings and workflows within Dayforce
• Coordinate interviews across candidates and hiring teams
• Maintain high standards of ATS data accuracy, integrity and compliance
• Support offers, pre-employment checks and onboarding handover 

Talent Sourcing & Pipeline Development -Build and maintain strong pipelines to support efficient, cost-effective hiring.

• Proactively source candidates through LinkedIn, job boards, referrals and outreach
• Build and maintain pipelines for repeat and high-volume roles
• Engage passive candidates and nurture talent pools over time
• Support reduction in agency reliance through effective direct sourcing

Candidate Experience & Communication - Deliver a consistent, high-quality candidate experience aligned to TTC’s service culture and candidate experience standards.

• Act as the primary point of contact for candidates throughout the process
• Ensure timely, clear and professional communication
• Deliver against defined SLAs (e.g. feedback timelines, communication standards)
• Identify opportunities to improve candidate journey and touchpoints

Performance, Metrics & Continuous Improvement - Drive disciplined execution through data, insight and continuous improvement.

• Track pipeline activity, sourcing effectiveness and conversion metrics
• Support reporting on key TA KPIs (time-to-hire, pipeline health, sourcing mix)
• Deliver against agreed SLAs and performance expectations
• Identify and implement improvements to workflows and efficiency

Requirements

WHAT YOU'LL BRING

• 3–5 years’ experience in recruitment, sourcing, or TA coordination
• Experience managing high-volume or operational hiring
• Strong experience working with ATS systems and recruitment processes (Dayforce or equivalent)
• Ability to manage multiple roles in a fast-paced environment 
• Experience using sourcing tools (LinkedIn Recruiter, job boards, referrals)
• Recruitment coordination and pipeline management
• Basic recruitment reporting and metrics 
• Quality and attention to detail by ensuring accuracy, consistency, and high standards in all work, minimizing risk and rework  
• Resiliency and drive by maintaining energy and focus in challenging environments, persisting to achieve results 
• Communication and influence skills with the ability to clearly communicate ideas, build rapport, and influence others to achieve effective outcomes 
• Strong collaboration and ability to work effectively across teams, building strong relationships to deliver shared goals
• Customer focus with the ability to understand customer needs and deliver solutions that create a high-quality, consistent experience

NICE TO HAVE

• Experience recruiting across both USA and Canadian markets is strongly preferred
• Exposure to structured hiring frameworks and SLAs
• Experience in travel, hospitality or customer-facing industries
• Familiarity with automation or AI recruitment tools 

ROLE SUCCESS CRITERIA

Success in this role is measured through delivery, efficiency, and cost impact: 

• Hiring Delivery:  Roles filled efficiently within agreed time-to-fill SLAs
• Process Discipline: High ATS accuracy and compliance with global standards
• Pipeline Strength: Ready pipelines for repeat and priority roles
• Cost Efficiency: Increased direct sourcing contribution, reduced agency reliance
• Candidate Experience: Timely communication and positive candidate feedback

OTHER:

• Work Location: Hybrid (combination of in-person and remote) in Costa Mesa, CA

The Travel Corporation is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state, or local laws or ordinances. The Travel Corporation is proud to be an equal opportunity employer. We not only encourage and support diversity in the workplace, we celebrate it! If you feel you have the skills and experience to thrive in a supportive and inclusive environment, we want to hear from you!