Question
2-5

Client Service Supervisor

4/28/2026

The Client Service Supervisor manages nurse schedules, fosters client relationships, and oversees the coordination of care for medically fragile children. They are also responsible for recruiting, screening, and supporting field nurses while ensuring compliance with all healthcare regulations.

Salary

43000 - 47000 USD

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
Connect Pediatrics is a leading pediatric home healthcare provider delivering private duty nursing and therapy services to medically fragile children. Serving families across Texas, Oklahoma, and Colorado, we specialize in high-acuity care including tracheostomy and ventilator management, enteral and parenteral nutrition, respiratory care, and seizure intervention. Connect Pediatrics is committed to supporting families through personalized, relationship-driven care delivered in the home. We partner closely with parents, physicians, hospitals, and care teams to improve outcomes, increase stability, and enhance quality of life for children with complex medical needs.
About the Role

Description

 

Connect Pediatrics provides in-home private duty nursing and therapy services to infants and children with complex medical needs. We employ clinicians and operations staff who are compassionate, qualified, and dedicated to ensuring the highest level of patient satisfaction.
Job Summary

  • Supports all operations aspects of private duty nursing services to medically fragile children.
  • Manage and foster nurse and client relationships.
  • Maintains active involvement in issues of cost containment by managing nurse schedules and effectively utilizes nurses when assigning cases.
  • Provides leadership through planning, organizing, coordinating, continually monitoring, and thoroughly evaluating the services given to clients.
  • Execute recruitment strategies to attract, screen, and hire quality nurses.
  • Counsel and provide support to field nurses.
  • Establish a strong collaborative relationship between office personnel and field nurses.
  • Collaborate with the clinical management team to help facilitate coordination of care.
  • Ensure compliance with all federal, state, and local laws and regulations.
  • Establish and cultivate relationships with clients.

Qualifications/Educational Requirements

  • High school diploma; college preferred.
  • Health care experience preferred.
  • Excellent written and verbal communication skills. Being bilingual in Spanish is a plus.
  • Ability to handle multiple tasks simultaneously and meet deadlines.
  • Excellent organizational and time management skills.
  • Positive attitude and self-motivated.

About Connect Pediatrics Connect Pediatrics went from being the best-kept secret in Pediatric Home Health to a key provider of Pediatric Private Duty Nursing and Therapy Services across the state of Texas. We strive to be the preferred provider of care for our patients, and the preferred employer for our talented team of clinicians and operations personnel. For the last three years, Inc. Magazine has named Connect Pediatrics as one of the 5000 fastest-growing privately held companies in the US! This is a huge tribute to our team and the culture that we have developed. For more information, please visit our website at www.connectpediatrics.com.Connect Pediatrics is an equal opportunity employer. 

Job Type: Full-time 

Salary: $43,000.00 - $47,000.00 per year Benefits:

  • 401(k)
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Paid training
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Language:

  • English (Required)

Work Location: In person

Job Type: Full-time

Pay: $43,000.00 - $47,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Work Location: In person

Key Skills
Nurse schedulingCase managementRecruitmentStaff supervisionCommunication skillsOrganizational skillsTime managementComplianceClinical coordinationRelationship managementLeadershipConflict resolution
Categories
HealthcareManagement & LeadershipCustomer Service & SupportHuman ResourcesAdministrative
Benefits
401(k)Dental insuranceDisability insuranceFlexible spending accountHealth insuranceLife insurancePaid time offPaid trainingVision insurance401(k) matching
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