Specialist HRBP
4/29/2026
The HR Specialist is responsible for managing HR documentation, including disciplinary notices and employee records, while ensuring compliance with labor regulations. The role also involves handling employee grievances, conducting exit interviews, and providing administrative support to the HR team.
Working Hours
40 hours/week
Company Size
10,001+ employees
Language
English
Visa Sponsorship
No
Sagility combines industry-leading technology and transformation-driven BPM services with decades of healthcare domain expertise to help clients draw closer to their members. The company optimizes the entire member/patient experience through service offerings for clinical, case management, member engagement, provider solutions, payment integrity, claims cost containment, and analytics. Sagility has more than 25,000 employees across 5 countries.
Job title:
Job Description:
Key Responsibilities
1. HR Documentation & Communication
• Prepare, issue, and track HR letters such as but not limited to:
o FNL/TNL (Job Abandonment notices)
o Disciplinary action notices
• Ensure accuracy, proper formatting, and timely dissemination of all HR communications.
• Maintain secure and confidential records of all employee-related documents.
2. Administrative & Support Functions
• Assist in filing, scanning, organizing, and updating employee records—both digital and physical.
• Coordinate with various HR units (HRBP, Recruitment, Compensation & Benefits, and etc.) regarding document requests.
• Handle scheduling and preparation of materials for HR engagement activities. Participates and implement, if necessary, all HR championed activities.
3. Data Management & Reporting
• Update HR trackers, logs, and databases to ensure accuracy and completeness.
• Assist in preparing routine HR reports, summaries, and documentation metrics.
4. Employee Support
• Respond to employee queries regarding HR documents, processes, and timelines.
• Responsible for ensuring that HR sends out prompt and efficient feedback regarding matters that are brought to HR’s attention.
• Provide courteous and timely assistance to internal stakeholders while maintaining professionalism and confidentiality.
5. Employee Relations
• Responsible for handling grievances and other employee concerns that is posted to HR’s attention.
• Gather facts, reviews Citations and Disciplinary Actions and make recommendations.
• Responsible for preparing weekly attrition report and analysis.
• Responsible for conducting exit interview on 90% of Voluntary Attrition.
• Collaborate with colleagues in the human resources department to develop policies, programs, and solutions
• Ensure regulatory compliance with legal requirements pertinent to the day-to-day management of employees; collaborate with the legal department when necessary
6. General Responsibilities
• Protects the organization’s assets thru upholding the principles of the Quality Information Security Management System.
• Reports Information Security related incidents without any delay to the right authority. Example: All information related incidents, losses, weaknesses and software/hardware malfunctions, breaches of confidentiality.
• Actively participates during training, orientation and awareness programs pertaining to QISMS.
• May perform other functions or responsibilities that fall within the department’s scope of support, as necessary.
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Qualifications
• Bachelor’s degree in Human Resources, Psychology, Business Administration, or any related field.
• Previous experience in human resources, professional development and training, or employee relations a plus.
• Strong attention to detail, organization, and document accuracy.
• Excellent written and verbal communication skills.
• Proficiency in MS Office
• Ability to maintain confidentiality and handle sensitive information appropriately.
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Key Competencies
• Strong administrative and multitasking skills
• Time management and prioritization
• Process orientation and accuracy
• Able to work well with members of the division to be able to initiate and promote process improvement.
• Able to address issues and concerns related to Human Resources and/or operations of the company.
• Able to gain better understanding of HR processes and services.
• Use sound judgement and perform independently.
• Maintain good ethics and standards of conduct while attempting to build strategic business relationships with stakeholders.
• Ability to understand comprehensive information.
• Able to deal with confidential information/documents with integrity and care.
• Able to establish, implement and continuously improve the quality information security policies assigned to him / her.
Location:
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