Senior Associate, Business Management Support Specialist, CBWMO, Group COO

4/29/2026

The role involves managing mandatory e-learning governance, tracking completion progress, and collaborating with product owners to provide timely reports. Additionally, the specialist will drive sustainability initiatives, curate internal engagement programs, and coordinate office space logistics.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com

About the Role

Job Purpose:

To support People Development and engagement initiatives for Group & Regional CBWMO.

Key Responsibilities:

Governance of mandatory e-learnings

Monitoring of completion progress (monthly/bi-weekly/weekly) on mandatory e-learnings (enhanced SLRs OMT etc.)
Strong collaboration with product owners to track progress and provide timely completion reports (i.e. New Hires, RDU, Refresher)

Drive and lead the curation of learning programs:

End-to-end planning of (bi-monthly) Philomath & yearly Philomath quiz to uplift employee's personal growth and development, including video curation
End-to-end planning of (quarterly) Knowledge Nibbles sessions on functional topics to cross-share across 7 locations to improve knowledge, including logistics & venue setup etc.

Drive and lead Sustainability Initiatives

Maintain targeted and impactful comms to drive sustainability awareness & foster Culture of sustainability aligning to DBS’s Best of “E”
Promoting sustainable behaviours & mindset; Continual ramping up sustainability initiatives for 2026 regionally

Support Engagement Activities

Continue to support Regional CBWMO employees through quarterly engagement events
Support to dial up participation on events planned at Group Ops & Group CBWMO level to increase engagement

Change Champion for DAC L12 JoySpace

DAC L12 JoySpace and Swing space collaboration with CRESA & coordination within RCBWMO for seamless move in office space pre and post renovation. Overall communications & eDMs curation, including dip stick survey to create joyful space

Replacement hire is essential to continue the team's momentum to drive the following for CBWMO:

Proactive tracking on our participation and completion rate for the mandatory modules (including SLR);
Coordinate the logistics for the committed planned CBWMO led programs such as knowledge nibbles, DILO, Be my guest and philomath online articles (partnering HR);
Provide monthly report to our line managers and mgmt. team on the progress of the committed KPIs (e.g. POP hours, WeTQ utilisation)
Inhouse filming crew to undertake any video recording clips for internal engagement communication or townhalls
Support internal monthly eDMs/Viva engage website to share the best practices/what's new to our CBWMO community
Support the Level 12 JoySpace homecoming planning phase in Aug/Sep

Requirements:

Min 6 years of relevant experience in Banking/ Financial Services Industry

Sound understanding of Financial Services, to specifically include a working knowledge and application of audit and banking regulations

Proven success leading management teams

Sound understanding of local competitors and the economy

Tech / AV skills for video curation / edits

Creative media management for eDMs

Skilled in using AI platforms for content curation

Proficient in MS office – Excel, PPT, Word etc

Location:

DBS Asia Central

Job:

COO Office/Business Mgt & Support

Schedule:

Regular

Employee Status:

Full time

Key Skills

Banking RegulationsAudit ComplianceProject ManagementContent CurationVideo EditingAV SkillsStakeholder ManagementSustainability InitiativesData ReportingMS OfficeCommunicationEvent PlanningAI Content ToolsFinancial ServicesChange Management