Question
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Drug and Alcohol Support Staff

4/29/2026

The support staff assists clients with daily living skills, transportation, and medication observation while maintaining a safe and therapeutic environment. They are responsible for documenting client progress, facilitating groups, and intervening during crisis situations according to agency standards.

Working Hours

40 hours/week

Language

English

Visa Sponsorship

No

About The Company

No description available for this Company.

About the Role

Description

  

· Assists Supervisors with client transportation to outside appointments, other facilities, evening self-help meetings, and other recreational activities.

· Oversees and assists clients with everyday life skills such as cleaning, cooking, practicing coping skills, etc.

· Perform household duties such as cooking and cleaning.

· Ensures that the environment of care adheres to the safe care of the clients adhering to policies, procedures, and standards of care.

· Engages with each client daily and documents interactions in shift/incident reports.

· Observe Client Self-administration of Medication.

· While performing the duties of this job, the employee must be able to work in a fast-paced environment with minimal to high volumes of stress.

· Uphold and enforce G.L.O.M. Substance Abuse Programs standards, policies and procedures, client rights, and professional code of ethics and conduct.

· Facilitate groups (when applicable)

· Ability to learn, utilize and navigate HER.

· Address client’s inappropriate behavior.

· Document client progress. Prepare documentation accurately and within time frames.

· Intervene during crisis situations.

· Participate in the agency’s Orientation training, staff meetings, and in-service training.

· Adhere to code of ethics, legal aspects of practice, professional standards, duty to warn, abuse and neglect reporting policies and procedures, exercise professionalism at all times.

· Exercise awareness in cultural competency, client satisfaction, quality of services, client needs, and overall health and safety staff and clients.

· Maintain a high degree of self-awareness and the ability to stay calm under pressure.

· Utilizes trauma-informed care while applying crisis intervention, motivational interviewing, and supervision of the participants.

· Seeks consultation when encountering new and/or high-risk circumstances.

· Works collaboratively with other members of the treatment team and communicates any concerns to immediate supervisor.

· Perform any/all other duties as assigned by your assigned supervisor.

· Utilizes trauma-informed care while applying crisis intervention, motivational interviewing, and supervision of the participants.

Requirements

  

· Must be at least 18 years old.

· Current American Red Cross Adult First Aid, CPR Completion Certificate or agree to complete before start date.

· Must provide documentation of a TB test within the last 6 months.

· Must possess a valid California driver’s license and have a clean driving record.

· License Required: Valid California Driver’s License – Class B. 

· Travel: Willingness to travel: 25% of day.

· HS graduate or equivalent required. 

· Previous experience in substance abuse counseling field, instruction/internship, or similar practicum through education or certification process highly preferred. 

· Prior knowledge/experience with MAT (medication assisted treatment) highly preferred. 

· Knowledge of industry standards related to the position of Support Staff.

Key Skills
Crisis interventionMotivational interviewingTrauma-informed careClient documentationMedication administration observationLife skills coachingTransportationFirst aidCPRSubstance abuse supportCultural competencyRecord keepingConflict resolutionProfessional ethics
Categories
Social ServicesHealthcareSecurity & Safety
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