Café Manager

Description

Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.

The Café Manager is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and menu items as well as communicating effectively with customers, pilots, and team members within the cafe department.

Requirements

Responsibilities and Duties

1. Responsible for the entire Café operations
2. Greet customers in a friendly, professional manner
3. Supervise other employees in the Café
4. Develop and maintain the menu in conjunction with the General Manager
5. Order all food and other products from the food service provider
6. Monitor food supplies and order replacement items as needed
7. Review food costs, and recommend pricing to the General Manager
8. Complete knowledge of menu items and daily specials
9. Café opening and closing duties of food preparation and cleaning
10. Cook and prepare menu and daily special items
11. Process food sales using the cash register and POS machine
12. Abide by all standards established by the American National Standards Institute-Conference for Food Protection
13. Provides timely feedback to the company regarding service failures or customer concerns
14. Maintain a clean dining area and drink bar throughout the day

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Competencies

1. Leadership and customer service
2. Customer focus- naturally outgoing/extroverted
3. Communicate with customers and employees in person, and on phone
4. Basic mathematical knowledge
5. Basic cooking skills
6. Food safety
7. Punctual and dependable
8. Live the company values

Reporting Relationship

This position reports to the General Manager

Work Environment

This position operates in a professional kitchen environment.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including but not limited to:

1. Must be able to lift 25 pounds
2. Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers
3. Possible exposure to hazardous noise levels, chemicals, fumes, and machinery

Position Type and Expected Hours of Work

This is a non-exempt position. This position requires working evenings, occasional weekends, and on scheduled company holidays.

Travel

No travel is expected for this position.

Education, Experience, and Eligibility Qualifications

1. Kitchen Management experience preferred
2. Cooking/customer service experience preferably in the food service industry
3. High School Diploma or equivalent
4. Availability to work evenings, weekends and holidays as needed
5. Acceptable driving record
6. Ability to pass a background check
7. Zero tolerance drug free employer; includes pre-employment check and random screening

Benefits

Our comprehensive package includes a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage. We value your hard work and offer performance-based bonuses.

AAP/EEO Statement

Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any time with or without notice.

Pay

$21.00 - $22.00 | DOE