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Assistant Taproom Manager

4/29/2026

The Assistant Taproom Manager supports daily operations, including staff supervision, inventory management, and ensuring exceptional customer service. They are also responsible for planning events, managing sales reporting, and maintaining a safe, welcoming environment for guests.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

About The Company

Our original Taproom & full-scale production brewery opened in January of 2014. Located in the heart of downtown Dayton, Ohio - it’s the former site of the Buckeye Brass & Iron Foundry circa 1938. We brew, keg, can, bottle, and distribute our award-winning products to local restaurants, bars, grocers and retailers in Ohio. Currently, we operate four unique Taproom/Restaurants in Dayton, Springboro, Mason, and Huber Heights in Ohio! Our beers are made with a philosophy that the greatest beers are the ones you want to return to, time and time again. We brew our beer with a balanced approach, guaranteeing the high quality you expect with the intrigue that makes each beer we make worth exploring. It’s what makes Warped Wing a unique balance of what you know you love and what invigorates you for the next moment - our beer is the friend you rely on to be there for the memories you hope to create. Yeah, we do food too - prepare your tastebuds for a journey of smoke-infused deliciousness! Our menu showcases a fusion of traditional American BBQ with a warped twist, naturally. We’re not afraid to experiment, yet our menu is approachable enough to please any palate. We combine the time-honored smoking techniques with the same quality and care of our beers, and we think that’s what makes us stand out. But, we’re not just any restaurant - we’re a gathering place and experience. Whether you’re a barbecue aficionado or just starting your culinary journey - our warped take on tradition promises an experience that transcends the ordinary. Our motto: Smoke Meat Every Day.

About the Role

Description

Summary

Warped Wing Brewing Co is looking for a passionate and energetic Assistant Taproom Manager to help oversee our taproom operations. The successful candidate will support the Taproom Manager in providing exceptional customer service, managing staff, maintaining inventory, and creating a welcoming atmosphere for all guests. This role requires excellent leadership skills, a strong understanding of craft beer, and a commitment to enhancing the overall guest experience.

Duties and Responsibilities

Assist the Taproom Manager in daily operations to ensure smooth functioning.
Maintain a clean, organized, and inviting taproom environment.
Oversee opening and closing procedures.
Ensure the delivery of outstanding customer service.
Address and resolve customer inquiries and complaints in a professional manner.
Assist in hiring, training, and supervising taproom staff.
Provide continuous training and support to ensure staff performance and product knowledge.
Create and manage staff schedules to ensure optimal coverage.
Assist in managing inventory of beer, merchandise, and supplies.
Assist in planning, promoting, and executing taproom events and promotions.
Ensure events run smoothly and enhance the overall customer experience.
Assist in managing cash handling and daily sales reporting.
Help achieve sales targets and implement cost control measures.
Analyze sales data to identify trends and areas for improvement.
Ensure adherence to all health, safety, and alcohol service regulations.
Conduct regular safety checks to maintain a secure environment.
Additional duties may be assigned

Qualifications

Strong dedication to providing exceptional customer service.
Ability to handle customer inquiries and complaints with professionalism.
Excellent communication skills for interacting with staff, customers, and management.
Strong leadership abilities to motivate and manage a team.
Outstanding organizational skills to manage multiple tasks in a fast-paced environment.
Ability to prioritize and delegate tasks effectively.
Passionate about craft beer with extensive knowledge of brewing processes.
Ability to educate customers and staff about different beer styles and brewing techniques.
Quick and effective problem-solving skills to address taproom issues.
Ability to remain calm and composed under pressure.

Key Skills

Customer serviceStaff managementInventory managementLeadershipCraft beer knowledgeBrewing processesStaff trainingSchedulingSales reportingCash handlingEvent planningProblem-solvingCommunication skillsOrganizational skillsSafety complianceConflict resolution