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Director of Sales

4/30/2026

The Director of Sales and Marketing is responsible for soliciting new and existing accounts to meet revenue goals and overseeing the sales team's performance. They also manage digital marketing strategies, coordinate event setups, and maintain client relationships through banquet event orders.

Working Hours

40 hours/week

Company Size

1,001-5,000 employees

Language

English

Visa Sponsorship

About The Company

StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction. StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.

About the Role

Description

The responsibilities of the Complex Director of Sales and Marketing include but are not limited to:

Solicitation of new and existing accounts to meet and exceed revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication
Ability to book new group and catering business
Ability to oversee a sales team and execute sales goals for each individual
Ability to communicate to ownership as needed and develop action plans
Develop group and catering offers on a regular basis and assist in marketing as needed
Ability to drive digital marketing and social media strategies and execute as needed
Assumes the responsibility for set-up and execution of events as needed
Works with client directly to form Banquet Event Orders allowing the group to accomplish their goals as needed
Assist with other areas as assigned by the General Manager, and Vice President of Sales and Marketing
Ability to log all sales related activity in the sales software system
Ability to utilize onsite reservation system StaynTouch and Delphi FDC preferred to manage group reservations
Some weekend office coverage as needed

Requirements

2 yrs. of hotel sales experience
Proficient in Microsoft Word, Office, Internet Explorer/Google Chrome
Well organized and detail oriented
Ability to work independently
Display initiative, perseverance and analytical skills
Effective communication
Professional and ethical
Displays enthusiasm
Excellent customer service skills
Team player and ability to get along with others
Available to meet guests which may include weekends
Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)

EEOC Statement: Stepstone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

Key Skills

SalesMarketingAccount managementGroup salesCatering salesDigital marketingSocial media strategyEvent executionBanquet event ordersCustomer serviceCommunicationAnalytical skillsMicrosoft OfficeStaynTouchDelphi FDC