Strategic Commercial Planning Manager

About this Job 

At NielsenIQ, we turn data into insights that power the world’s leading brands. As the world’s leading consumer intelligence company, NIQ combines the most complete and trusted data with advanced analytics and deep industry expertise to help clients understand consumer behavior, anticipate market trends, and drive smarter growth decisions in a rapidly evolving marketplace. 

The Commercial Operations function plays a strategic role in translating business objectives into clear commercial plans. The team is responsible for driving revenue planning, forecasting discipline, and pipeline governance across global markets, ensuring leaders have the visibility and insights needed to make informed decisions. By partnering closely with Sales, Finance, Customer Success, and Delivery, the team helps align targets, priorities, and execution, enabling consistent and sustainable commercial performance. 

As a Sales Operations Manager, your focus will be on strategic commercial planning and performance management. You will lead revenue forecasting, analyze pipeline health, and turn complex data into clear, actionable insights that support senior‑level decision‑making. Acting as a thought partner to commercial leadership, you will help shape operating plans, improve planning processes, and strengthen data quality and governance through Microsoft Dynamics CRM. This role is ideal for someone who enjoys working at the intersection of data, strategy, and execution, and who is motivated by building scalable, high‑impact commercial planning capabilities. 

Responsibilities  

Sales & Forecasting Support 

• Translate revenue, sales KPIs, and forecast metrics into actionable insights for commercial leaders. 
• Streamline and enhance weekly revenue forecasting and reporting routines, ensuring accuracy and consistency. 
• Lead and facilitate weekly pipeline calls across global regions, driving clarity on progress, risks, and priorities. 
• Monitor key sales initiatives and communicate pipeline performance, identifying gaps, challenges, and opportunities for improvement. 

Client & Proposal Support 

• Support commercial teams with contract processes, billing inquiries, and proactive client outreach. 
• Prepare client meeting materials by consolidating relevant data, insights, and business context. 
• Assist in the development of proposals—from pricing inputs to content alignment—ensuring high‑quality, on‑brand submissions. 
• Maintain and evolve the RFP/proposal library, including drafting responses leveraging Copilot and content repositories. 

Process & Quality Management 

• Partner with Customer Success and CoE teams to develop and maintain project quality performance reports. 
• Deliver MEFF commercial process training to reinforce operational standards across teams. 
• Define and uphold standards for pipeline data accuracy, compliance, and Statements of Work (SoW) scoping. 
• Support the creation and refinement of Operating Plans (OP) in collaboration with Sales leadership. 

Systems & Content Management 

• Act as an internal ambassador for Microsoft Dynamics, promoting CRM adoption and best practices to enhance pipeline hygiene. 
• Manage SharePoint sites and content repositories, ensuring information is organized, accessible, and up to date. 
• Drive cross‑functional collaboration across Sales, Finance, Customer Success, and Delivery to enable end‑to‑end commercial alignment.

#LI-Hybrid

• Bachelor’s degree in Business, Marketing, Finance, or a related field. 
• Solid experience in Strategic Commercial Planning, Revenue Planning, or a comparable analytical/commercial management role. 
• Proven hands‑on experience with Microsoft Dynamics CRM, including pipeline governance, forecasting discipline, and data quality management. 
• Advanced English, with confidence to communicate in global, senior‑level environments. 
• Strong skills in Excel and PowerPoint, with practical experience using SharePoint and Copilot to support content and workflow management. 
• Experience working with BI and analytics tools, such as Power BI, to translate data into actionable insights. 
• Highly analytical and detail‑oriented, with a strong ability to turn complex data into clear, business‑relevant narratives. 
• Excellent communication and collaboration skills, with the ability to influence and engage cross‑functional stakeholders at multiple levels. 
• Well‑organized, proactive, and continuously focused on improving processes, insights, and ways of working. 
• Comfortable leading meetings, facilitating discussions, and delivering training sessions across teams and regions. 
• Demonstrated ability to design, implement, and optimize commercial processes across peer groups and global teams. 
• Strong data‑driven storytelling skills, supporting decision‑making at senior and leadership levels. 
• Proven capability to manage priorities and deadlines, keep teams aligned, and proactively anticipate pipeline needs, risks, and business opportunities. 

Our Benefits  

• Flexible work environment with Hybrid work model   
• Peer to peer recognition program   
• Comprehensive health insurance   
• Wellhub (Gympass)  
• Annual Bonus  
• Career development tailored to NielsenIQ roles   
• Access to on-demand learning content and NIQ social communities   
• Mentoring programs  

...and more!  

Job ID: R26_0007638|BR 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies and Guiding Principles: https://www.nielseniq.com/global/en/ai-safety-policies.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™. NIQ is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population.

For more information, visit NIQ.com

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Our commitment to Diversity, Equity, and Inclusion

At NIQ, we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion, please visit the https://nielseniq.com/global/en/news-center/diversity-inclusion