Key Account Manager

Stannah is a family-owned manufacturing and engineering company. Our products move people and goods in and around homes and buildings. We make life easier for people. We do this by improving access for greater convenience and independence.

Joseph Stannah founded the business in 1867. A lot has happened since then and today Stannah is a global business. The family is in their fifth generation and plays a hands-on role in running the business. Most people know us for our stairlifts. Our range of products includes lifts, escalators, and homelifts. We also provide maintenance and repair services.

Key Account Manager Jobs in UK , at Stannah – join the team!

At Stannah, we pride ourselves on building relationships that last, and we’re looking for someone who shares that commitment.

As a Key Account Manager ,  of our National Contracts team, you’ll take the lead in managing some of our most valued customer partnerships—ensuring we deliver on every promise, meet every contractual obligation, and continue to provide the safe, reliable and high‑quality service we’re known for. This is a role for someone who understands the importance of trust, communication and operational excellence, and who can bring people together to achieve outstanding results.

You’ll play a central part in shaping the future of our national accounts, working closely with customers and colleagues across the business to drive performance, identify opportunities for growth and ensure our service continually evolves.

With a focus on Health and Safety, customer satisfaction and long‑term value, you’ll help us strengthen our partnerships, support our teams and deliver solutions that make a real difference.

If you’re motivated, commercially minded and ready to take ownership of relationships that matter, we’d love to hear from you.

Working Hours will be: Monday to Thursday ,9 - 5:15 , Friday 9 - 4:45

Key Account Manager Responsibilities:

• Build trusted, long‑term relationships with National Contract customers, ensuring clear communication and strong service delivery.
• Lead strategic and tactical reviews to align expectations, measure performance and drive continuous improvement.
• Develop and monitor account growth plans, identifying commercial opportunities that add value for both the customer and Stannah.
• Coordinate stakeholders across branches and customer teams to resolve issues quickly and maintain operational excellence.
• Represent Stannah professionally, supporting and motivating the National Contract Administration Team to deliver outstanding customer service.

Please see the full job description here: Key Account Manager Job description

Key Account Manager Requirements:

• Professional or technical qualifications preferable.
• Experience in an operational, or commercial role, preferably within the industry, highly desirable.

If you have a strong background in managing high‑value customer relationships and a passion for delivering exceptional service, we’d love to hear from you. We’re looking for someone who can take ownership of key national accounts, build trusted partnerships, and work collaboratively with colleagues and customers to ensure outstanding results.

If you’re ready to take the next step in your career as a Key Account Manager, click “Apply Now” to send us your CV or get in touch for more information.

Benefits Include:

• Market Aligned Salary, paid on a monthly basis
• Profit Share Bonus Scheme, paid to all employees every quarter. Based on Group Company profits
• 25 days holiday, plus bank holidays
• Holiday scheme to buy extra days’ annual leave
• Pension Scheme. Matched contribution/salary sacrifice
• SimplyHealth Cash Plan. Allows you to claim towards health costs. For example, dental, optical, physiotherapy, chiropody treatments and more
• Life Assurance Scheme
• Long Service award scheme, with holiday benefit
• Company Benefits Discount Rewards Scheme. Includes shop discounts, hotel discounts, days out, and more
• Employee Assistance Programme. A workplace initiative to support and enhance well-being
• Enhanced maternity and paternity provision
• Company Vehicle

#LDS

Stannah Group is an equal opportunities employer. We welcome and encourage applications from candidates of all backgrounds, identities, and abilities.

We are a Disability Confident Committed Employer. We treat all our job applicants fairly and with respect. Our employees are the heart of our business.

We take great care to create a working environment where everyone feels valued. Join our team and be a part of our diverse and inclusive community! 

We reserve the right to close this vacancy early if we receive high numbers of applications for the role.

Appropriate right to work must be held by applicants. Sponsorship is not available.