Attractions Manager

Description

•  Oversee the Guest Experience & Operations side of our Attractions areas:
• Bowling Operations
• Arcade Operations
• Glow Golf Operations
• Cinema/Projection Operations
•  Assisting in running the floor to elevate the guest experience, maintaining guest satisfaction, speed of service and cleanliness of the main lobby, bathrooms, and theaters.
•  Train and develop Team Members in all attraction’s areas.
•  Partner with the Training & Guest Service Manager and Assistant General Manager to develop growth plans for team members.
•  Assist with the orders/inventory, replenishment, and functionality of our redemption stockrooms and redemption arcade floor rooms.
•  Participate in company's leadership programs and weekly calls.
•  Ensure all arcade games and projectors are regularly being serviced, maintained, and cleaned.
•  Troubleshoot and diagnose issues with arcade games and projectors, compile necessary part orders for Attractions Manager, and complete mechanical, electrical, hardware, and software repairs.
•  Provide IT support for POS software, VOIP phones, and merchant processing hardware.
•  Maintain all hardware elements of theater projectors, audio, and video systems of the center.

Requirements

•  1-2 years leadership experience.
•  Personable but professional demeanor.
•  Strong organizational and time management skills with excellent attention to detail.
•  Ability to work well in a fast-paced environment and to problem solve effectively.
•  Proven ability in leadership, communication, and negotiating skills.
•  Take initiative as a self-starter known to work with integrity while also being a strong team player.
•  Exceptional communication skills, writing skills, interpersonal skills, and ethical mindset.
•  High EQ with self-awareness, ability to collaborate with others, listen attentively, empathize with others, defuse conflict, show adaptability, and demonstrate good judgment.
•  Computer literate with ability to pick up new software programs and applications easily.
•  High School Diploma or GED (required).
•  Able to lift 35 pounds