Auto Service Advisor
5/3/2026
The Service Advisor is responsible for greeting customers, assessing service needs for commercial vehicles, and managing the workflow between customers and technicians. They also prepare estimates, handle invoicing, and ensure high levels of customer satisfaction through professional follow-up.
Salary
90000 - 125000 USD
Working Hours
40 hours/week
Company Size
51-200 employees
Language
English
Visa Sponsorship
No
Description
Service Advisor – Ford Pro
Join the All American Ford team as a Service Advisor. We are committed to providing exceptional service and support to our commercial clients, and we are looking for a dedicated professional to help us maintain our reputation for excellence. If you have experience and a passion for customer service, we encourage you to apply.
Requirements
Key Responsibilities:
- Greet customers and assess their service needs for Ford Pro commercial vehicles
- Provide detailed explanations of repair and maintenance services
- Schedule service appointments and manage workflow efficiently
- Coordinate with technicians to ensure timely and accurate repairs
- Prepare and review service estimates and invoices
- Maintain accurate records of customer interactions and service history
- Upsell additional services and products when appropriate
- Ensure customer satisfaction through professional communication and follow-up
Skills and Qualifications:
- Proven experience as a Service Advisor, preferably with Ford vehicles
- Specific experience with Ford Pro commercial vehicles is highly desirable
- Strong knowledge of automotive repair and maintenance procedures
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and manage multiple priorities
- Detail-oriented with strong organizational skills
- Customer-focused attitude with a professional demeanor
At All American Ford, we foster a collaborative and growth-oriented environment. We offer competitive compensation, ongoing training, and opportunities for career advancement. Join us and be part of a team dedicated to delivering outstanding service to our commercial vehicle customers.
Please let All American Ford Auto Group know you found this job on InterviewPal. This helps us grow!
We scan and aggregate real interview questions reported by candidates across thousands of companies. This role already has a tailored question set waiting for you.
Generate a resume, cover letter, or prepare with our AI mock interviewer tailored to this job's requirements.