SAP Mobility & Scheduling Expert - Utilities

Who We Are

Who We Are Looking For

• Lead end-to-end delivery and execution of SAP Mobility and/or Scheduling projects at utility customers, ensuring on-time, on-budget outcomes and measurable client satisfaction.
• Serve as subject matter expert in client workshops and design sessions covering Mobility, Scheduling, Work Management, and Utility-specific business processes.
• Participate in pre-sales activities, including opportunity discovery, solution positioning, product demonstrations, and authoring detailed Statements of Work.
• Analyze complex, end-to-end business processes and information needs across multiple business areas and translate them into actionable SAP solutions.
• Create and maintain project documentation, including Business Process Documents (BPD’s), and Functional Specification Documents (FSDs) for SAP Plant Maintenance / Work Management / Mobility / Scheduling processes based on business requirements.
• Coordinate with onshore/offshore development teams to deliver SAP configuration and development units/work packages, including the execution and documentation of Functional Unit Testing.
• Support Integration and User Acceptance Testing cycles, including the co-authoring of test scenarios, test cases, as well as test execution and defect management/resolution.

• Architect and configure end-to-end Mobile Work Execution solutions integrating SAP ECC or S/4 HANA with field-facing mobile platforms, including SAP Service and Asset Manager (SSAM), SAP Work Manager, SAP Inventory Manager, SAP Field Service Management (FSM), SAP Asset Management for Resource Scheduling (RSH).
• Design and implement scheduling and dispatching best practices using tools such as SAP FSM and SAP RSH, aligning field crew availability, work priorities, and geographic routing for utility short-, medium-, and long-cycle work. 
• Define and configure mobile transaction flows for work order lifecycle events utilising SAP solutions: creation, assignment, travel, execution, time confirmation, material issuance, completion, and sign-off — ensuring field-to-back-office data fidelity.
• Implement SAP Mobility solutions for utilities that meet requirements for multiple business units for Distribution, Transmission, Generation (Enterprise Asset Management), as well as Customer Field Service (Meter Management).
• Implement SAP Mobility & Scheduling solutions that adhere to regulatory requirements, such as: Adherence to Inspection & Safety Compliance policies, Emergency & Outage Response Management, Capital Construction policies, etc.
• Lead offline capability design for disconnected field operations, including data download scoping, conflict resolution strategies, and sync architecture.
• Drive integration between scheduling platforms and SAP PM/EAM: work order release, technician assignment, real-time status updates, and completion confirmation loops.
• Configure and optimize crew management and resource models in scheduling tools — skill matching, shift patterns, service territories, travel time calculations, and workload balancing.
• Support GIS/mapping integration for field workforce management, including location-based dispatching and asset geo-referencing, across both Scheduling, Dispatch & Mobility.
• Define KPIs and dashboards for scheduling effectiveness: schedule adherence, first-time fix rate, SLA compliance, and field productivity metrics.

• Develop (or assist with the development of) training materials and conduct knowledge transfer sessions for client functional teams and field workforce.
• Prepare a system cutover plan, including technical environment cutover tasks as well as business cutover steps. Execute the system cutover with a team of resources to deploy SAP Mobility & Scheduling solutions into a Production environment.
• Provide Incident Response and end-user support, including root cause analysis and resolution documentation.
• Assist with Hypercare Phase documentation and closure.

What You Bring

• Minimum 5 years of utilities industry, technology, and SAP services experience, with at least 3 full-cycle SAP implementations in the utilities sector, including 1 SAP Scheduling and/or Mobility implementation.
• Proven, hands-on expertise in SAP Mobility & Scheduling — including leading design workshops, ensuring integration, and participating in end-user rollout of mobile work execution platforms (SAP Service and Asset Manager, SAP Work Manager, SAP FSM, SAP RSH, or equivalent); configuration experience strongly preferred.
• Strong SAP Plant Maintenance (PM) / EAM configuration and/or business process experience, including work orders, notifications, PM plans, measuring points, task lists, and work centers, timesheets, Supply Chain Management (SCM) integration.
• Functional knowledge of SAP ISU / CR&B implementation components as well as integration into SAP PM/EAM; configuration experience strongly preferred.

• Demonstrated ability to transform complex business requirements into structured project deliverables, functional specs, and solution architectures.
• Strong workshop facilitation, stakeholder communication, and executive presence — able to present confidently to both technical teams and business leadership.
• Proven capacity to lead multiple workstreams simultaneously in a fast-paced, globally distributed project environment.
• Bachelor's degree in a technical, engineering, or business discipline preferred.

What We Offer

• Competitive salary, generous PTO, and comprehensive medical, dental & vision coverage with 401(k) employer match.
• Ongoing training and professional development, including dedicated learning credits for SAP certifications and industry credentials.
• High autonomy — lead initiatives end-to-end and make measurable impact on client outcomes and Evora's practice growth.
• Exposure to complex, global SAP Utilities implementations across North America and beyond, utilizing a global team of experts.
• A collaborative, people-first remote culture with annual company gatherings in the U.S. and globally.

About us