FULL_TIME

2-5

Analyst/ Assoc - Account Documentation Specialist (Wealth Management Ops), CBWMO, Group COO

5/4/2026

Responsible for reviewing client onboarding documentation and maintaining static data in compliance with CDD and AML/CFT guidelines. The role involves coordinating with stakeholders to resolve documentation deficiencies and ensuring service requests are processed within agreed SLAs.

Working Hours

40 hours/week

Company Size

10,001+ employees

Language

English

Visa Sponsorship

About The Company

DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's "AA-" and "Aa1" credit ratings are among the highest in the world. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia“ award by Global Finance for 14 consecutive years from 2009 to 2022. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets. DBS is committed to building lasting relationships with customers, as it banks the Asian way. Through the DBS Foundation, the bank creates impact beyond banking by supporting social enterprises: businesses with a double bottom-line of profit and social and/or environmental impact. DBS Foundation also gives back to society in various ways, including equipping communities with future-ready skills and building food resilience. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities. For more information, please visit www.dbs.com

About the Role

Key Accountabilities:

Ensure the team’s effectiveness & efficiency in handling daily BAU
Effectively handles exceptions & investigation matters
Ensures full compliance to policies and procedures
Quick and quality customer service
Able to take on new tasks as required by the business and by the management

Job Responsibilities:

Competent & well-versed in the Guidelines for Client Onboarding & Data Maintenance • CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate)
Competent & well-versed in different Corporate entity structures & corresponding documentation requirements and account structuring knowledge
Documentation review for client onboarding and static data maintenance and transactions documents.
Coordination & stakeholder management skills to reach out to different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases
Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.
Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.
Generate and follow through with various reports (eg: daily & exception reporting, aging etc.)
To support and deliver team KPI and objectives.
Handling various duties & ad-hoc project assigned to the team. • Accurate and timely execution of service requests / clients’ instructions on static maintenance updates and account opening in ICOS, Avaloq, CMCP, Branch Connect, IBPM CICSH systems.
Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.
Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead.
Able to work in fast paced environment
Shows capability in adapting to fast changing environment
Good communication skills

Requirements:

Wealth / Private Banking business knowledge preferred.
Well verse on banking AML/CFT requirements.
Able to perform document checks and adhere to cut-off time and SLA
Perform UAT/ LV if necessary.
Effective communication skills - to be able to manage relationships with internal customer and other business partners.
Meticulous and with great eye for detail
Independent, self-motivated and a team player.
Strong time management abilities, organizational skill, planning and follow-up skills.
Strong risk awareness, analytical and problem-solving skills

Location:

DBS Asia Gateway

Job:

Operations

Schedule:

Regular

Employee Status:

Full time

Key Skills

Client OnboardingCDD GuidelinesAML/CFTAccount DocumentationStakeholder ManagementDue DiligenceStatic Data MaintenanceRisk AwarenessAnalytical SkillsProblem SolvingTime ManagementUATWealth ManagementPrivate BankingComplianceReporting

Analyst/ Assoc - Account Documentation Specialist (Wealth Management Ops), CBWMO, Group COO

Key Accountabilities:

Ensure the team’s effectiveness & efficiency in handling daily BAU

Effectively handles exceptions & investigation matters

Ensures full compliance to policies and procedures

Quick and quality customer service

Able to take on new tasks as required by the business and by the management

Job Responsibilities:

Competent & well-versed in the Guidelines for Client Onboarding & Data Maintenance • CDD Guidelines & Documentation requirement guidelines on documentations to be procured as part of Due Diligence checks (for Individual & Corporate)

Competent & well-versed in different Corporate entity structures & corresponding documentation requirements and account structuring knowledge

Documentation review for client onboarding and static data maintenance and transactions documents.

Coordination & stakeholder management skills to reach out to different stakeholders e.g. COO, KYC, L&C, FCSS etc particularly for complex account document review cases

Track, monitor and escalate all accounts/transactions with documentation deficiencies and exception approved for management attention and appropriate action.

Monitor and ensure all business requests pertaining to documentation are attended to promptly and processed as per agreed SLA.

Generate and follow through with various reports (eg: daily & exception reporting, aging etc.)

To support and deliver team KPI and objectives.

Handling various duties & ad-hoc project assigned to the team. • Accurate and timely execution of service requests / clients’ instructions on static maintenance updates and account opening in ICOS, Avaloq, CMCP, Branch Connect, IBPM CICSH systems.

Liaise directly with Front Office for any re-work(s) and monitor to ensure no long outstanding unprocessed service request / clients instructions.

Escalate long outstanding unprocessed requests/instructions to Team Manager/ Team Lead.

Able to work in fast paced environment

Shows capability in adapting to fast changing environment

Good communication skills

Requirements:

Wealth / Private Banking business knowledge preferred.

Well verse on banking AML/CFT requirements.

Able to perform document checks and adhere to cut-off time and SLA

Perform UAT/ LV if necessary.

Effective communication skills - to be able to manage relationships with internal customer and other business partners.

Meticulous and with great eye for detail

Independent, self-motivated and a team player.

Strong time management abilities, organizational skill, planning and follow-up skills.

Strong risk awareness, analytical and problem-solving skills