Area Manager

Description

GENERAL PURPOSE

Oversees truck logistics and driver personnel in their assigned market/territory. Responsible for the performance of the drivers and of the market.

ESSENTIAL DUTIES:

· Determines daily route structure for each driver to maximize revenue for each piece of equipment

· Serves as the main troubleshooter when operational driver problems occur

· Contacts customers on a timely basis to update them of shipment status and other related issues

· Continually monitors hauled products for quality control

· Focuses on business development, which includes broadening the customer base through cold calls and customer or employee referrals

· Develops employee schedules that ensures each employee is productive while at work, while also taking into account days off, sick days, holidays, etc.

· Responsible for employee retention within department

· Provides day to day supervision of employees in respective area of responsibility

· Maintain equipment maintenance schedules and develop relations with maintenance and tank shops

· Manage safety functions directed by safety manager for area: performs IPOs (Incident Preventation Observation) and DORs (Driver Observation Report), gathers incident statements for incidents and injuries

· Staffs, screens, interviews and hires drivers for market: fills out new hire form 

· Daily Manages and reconcile ELD conflicts

· Corrects time punches 

· Review and submit time sheets 

· Updates and Maintains journey plans for assigned region

· Provides PPE (personal protective equipment) and orders uniforms for employees

· Ensures new driver training is properly conducted and documented

· Documents all personnel issues, concerns, etc. in Paylocity

· Completes I9 form for new hires within 3 days of hire

· Fills out exit form upon termination

Requirements

OTHER DUTIES:

· Must be  willing to cover days off, vacation, and sick time for drivers.

· Will work  closely with our dispatch team. 

· Performs other related duties as required or assigned.

MINIMUM JOB QUALIFICATIONS:

· Excellent understanding of logistics

· Excellent understanding of the commercial driving industry

· Excellent understanding of both federal and state DOT law

· Ability  to lead employees and manage their day to day performance

· Ability to work closely with customers and provide excellent customer service

· Excellent communication skills, both written and verbal

· Good  understanding of Microsoft Office Suite programs

· Ability to use different computer systems to complete job duties

· Ability to properly prioritize multiple needs or demands and determine what should be escalated

· Ability  to handle stressful situations while maintaining professionalism

· Excellent attention to detail

· Ability to multi-task

· Accessible by cell phone 24 hours a day, 7 days a week and able to respond to dispatch needs within reasonable time

· Education and/or formal training

· High school diploma or equivalent

· Must have an active Commercial Driving License with Haz-Mat, Doubles / Triples       and Tanker Endorsements.\

· Must be carded with refineries. 

Experience:

· 3+  years of experience in logistics and commercial driving

· 3+ minimum experience someone must have in order to be considered and successful in this role