Bridal Sales Associate

Description

To be considered for this position, you must complete the following steps:

• Click "Apply" and fill out the online application.
• If you meet the minimum qualifications, you will receive two (2) email invitations to complete the Predictive Index Assessment. Please note that the assessment includes two required parts: Behavioral and Cognitive.

Reports To: Store Manager

Employment Type: Non-Exempt

PT Schedule: 24 hrs/week - 1 weekday + Open availability Sat–Sun

FT Schedule: 40 hrs/week - 3 weekdays + Open availability Sat–Sun

Position Summary:

The Sales Associate is responsible for delivering an exceptional, personalized shopping experience to each Bride-to-Be, ensuring they feel confident, celebrated, and supported throughout the process. This role requires excellent customer service, strong sales skills, and sharp attention to detail. Sales Associates must be self-motivated and confident, with a passion for creating memorable experiences and upholding the Luxe Brands standard of excellence.

Our Core Values

• Respectful: Foster respect + a friendly nature towards co-workers and clients.
• Service Minded with Attention to Detail: Exude fanatical attention to detail and consistency while striving for excellence in daily tasks.
• Trustworthy: Be an open and honest individual to our clients and team members - this helps drive sales + camaraderie.
• Hardworking: Will go above and beyond to finish any task and provide extra assistance and effort to co-workers and the company.
• Positive and Energetic: Maintains a positive attitude regardless of circumstances.
• Values Communication: Effectively interacts with clients and co-workers to reach a common goal.

At Luxe Brands, we know bridal retail is a unique and rewarding niche—and so are our hours. Unlike traditional retail, we don’t require early mornings or late nights, and we’re proud to be closed on major holidays—giving you time to recharge while big-box stores stay open.

Hourly Compensation: $17/hour, plus commission

• Shared gratuity
• Total potential earnings can reach up to $20-$25 an hour!

Part-Time Benefits:

• Birthdays Paid Time Off!
• 401(k)
• 401(k) Matching
• Employee Assistance Program
• Employee Discount
• Nectar Reward Subscription
• Calm Subscription
• Paid Training
• Travel Reimbursement

Full-Time Benefits:

• All Part-time benefits PLUS items below
• Health Insurance
• Dental Insurance
• Vision Insurance
• Paid Time Off
• Paid Holidays
• Parental Leave
• Short Term Disability

Key Success Indicators for This Role:

• A "we over me" mindset, fostering teamwork and collaboration.
• Self-motivation and goal orientation, paired with a dedication to delivering exceptional customer experiences.
• The ability to work independently while thriving in a collaborative team environment.
• Strong organizational and multitasking skills, ensuring efficiency and productivity.
• A polished, professional, and trendy appearance that embodies the brand's image.
• Confidence, self-awareness, and assuredness in decision-making and interactions.
• A willingness to learn and grow in the bridal industry, with a passion for ongoing training and development.
• Warmth, professionalism, and meticulous attention to detail in providing exceptional client service.
• The ability to confidently convey knowledge about designers, garment fit, construction details, and alterations.
• Enthusiasm for empowering and motivating others (#hypesquad energy!).
• A commitment to upholding and promoting brand standards.
• Outstanding written and verbal communication skills.
• Exceptional attention to detail and the ability to recognize and seize opportunities.
• Strong organizational and planning skills, coupled with a proactive, problem-solving mindset.
• Excellent time management and reliability, demonstrating punctuality and dependability.
• Flexibility to adapt and prioritize tasks based on business demands.

Key Responsibilities:

• Guide brides through the gown selection process with professionalism and enthusiasm.
• Maintain expert-level knowledge of designers, fabrics, fits, and alterations.
• Achieve personal and team sales goals through upselling and relationship-building.
• Maintain visual merchandising standards and boutique cleanliness.
• Process transactions and assist with inventory management.
• Represent the brand with integrity and positivity in all interactions.
• Perform other duties as assigned.

Requirements

To be successful in this position, you must possess the following:

• A "we over me" mindset, fostering teamwork and collaboration.
• Self-motivation and goal orientation, paired with a dedication to delivering exceptional customer experiences.
• The ability to work independently while thriving in a collaborative team environment.
• Strong organizational and multitasking skills, ensuring efficiency and productivity.
• A polished, professional, and trendy appearance that embodies the brand's image.
• Confidence, self-awareness, and assuredness in decision-making and interactions.
• A willingness to learn and grow in the bridal industry, with a passion for ongoing training and development.
• Warmth, professionalism, and meticulous attention to detail in providing exceptional client service.
• The ability to confidently convey knowledge about designers, garment fit, construction details, and alterations.
• Enthusiasm for empowering and motivating others (#hypesquad energy!).
• A commitment to upholding and promoting brand standards.
• Outstanding written and verbal communication skills.
• Exceptional attention to detail and the ability to recognize and seize opportunities.
• Strong organizational and planning skills, coupled with a proactive, problem-solving mindset.
• Excellent time management and reliability, demonstrating punctuality and dependability.
• Flexibility to adapt and prioritize tasks based on business demands.

Required Qualifications:

• Must be 18 years of age or older.
• Availability must align with the schedule expectations for the full-time or part-time position.
• Comfortable working in a fast-paced environment and capable of managing high-stress, emotionally charged situations with guests.
• Must be able to read the room, adjust communication styles, and navigate social dynamics with professionalism and empathy.
• At least 1 year of customer service experience, preferably in retail or bridal.
• Proficient in software such as POS systems, CRM tools, Microsoft Office, and Zoom.
• Strong English communication skills in reading, writing, and speaking.
• Ability to stand for long periods and lift up to 35 pounds (e.g., mannequins, boxes, and gowns).
• Reliable transportation is required.

Preferred Experience:

• Knowledge of Google Drive.
• Experience with Apple products and macOS systems.
• Demonstrated success in achieving or exceeding weekly and monthly goals.   

Luxe Bridal is an equal opportunity employer and does not discriminate against any applicant based on race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance.