Question
0-2

Receptionist

5/7/2026

The receptionist is responsible for greeting clients, answering phone calls, and managing attorney calendars. They also handle the daily conference room schedule and various general office duties.

Working Hours

40 hours/week

Company Size

11-50 employees

Language

English

Visa Sponsorship

No

About The Company
Shoup Legal is an Estate Planning, Probate, Benefits Planning and Business Law Firm serving Southern California. We are dedicated to providing the highest level of personalized service to our clients and understand this may be an unsure and difficult time in life. Our team works diligently and attentively to ensure every case and situation is handled effectively and appropriately. Our Founder, Andrea Shoup, started her career in law by serving for 6 years in the San Diego District Attorney's Office as an aggressive felony trial attorney, Ms. Shoup now utilizes her legal skills to serve each client's legal needs. She has achieved a specialization by the California State Bar in Trust, Probate, and Estate Planning Law and works diligently to serve local families and business owners with all of their Estate Planning Needs. The other owner of Shoup Legal, David Shoup, grew up around Chicago Illinois and enlisted in the United States Marine Corps at the age of 18 where he served in support of Operation Iraqi Freedom in defense of our great nation. After leaving the Marine Corps after 8 years of honorable service, he joined Andrea Shoup in practice with a focus of primarily business and corporate law serving our local small business owners with their specific needs.
About the Role

Description

Do you enjoy greeting clients and making them feel comfortable and welcome? Do you have a positive and cheerful demeanor? Do you enjoy providing excellent customer service? Is a positive work environment where you feel part of a team important to you? If so, you might be the perfect candidate for our Receptionist position!


We need a self-motivated, team player to support our office and clients. You will need to make client satisfaction a priority and remain flexible and available to assist our team members. Your ability and willingness to learn are highly valuable and we will give you all the tools you need to feel confident in your position.


*Please note, applicants who do not follow instructions when applying will not be considered for the position.*


Responsibilities

  • Answering phone calls
  • Greeting and welcoming clients
  • Prepare daily conference room schedule
  • Managing attorney calendars
  • Other general office duties


Requirements

Qualifications

  • Excellent phone etiquette
  • Brilliant customer service skills
  • High call volume experience
  • Comfortable receiving and making phone calls
  • Able to work in a fast-paced environment
  • Very organized
  • Meticulous and accurate
  • Attention to detail
  • Able to follow directions and take ownership of projects and tasks
  • Advanced Word, Excel, and Outlook skills
  • Technology-driven
  • Confident and responsible
  • Keyboarding ability, 40 words per minute
  • High School Diploma
  • Prior office/receptionist experience a plus


Key Skills
Phone EtiquetteCustomer ServiceCalendar ManagementMicrosoft WordMicrosoft ExcelMicrosoft OutlookOrganizationAttention To DetailKeyboardingOffice Administration
Categories
AdministrativeCustomer Service & SupportLegal
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