Question
0-2

Server

5/7/2026

The Restaurant Server is responsible for greeting and seating guests, taking food and beverage orders, and serving them promptly. They also handle guest inquiries and maintain cleanliness in dining areas.

Working Hours

40 hours/week

Company Size

51-200 employees

Language

English

Visa Sponsorship

No

About The Company
Leisure Hotels is a privately owned hotel group with a variety of hotels located in Cape Town. Our hotels provide accommodation for all types of travellers, including tourists, tour groups and corporate guests. The Strand Tower Hotel: Our newest establishment is a Four Star luxury hotel, opening its doors to the public in May. Centrally located on the corner of Strand and Loop Street, the hotel features luxury bedrooms, a restaurant, pool and sun-deck, a sauna/steam bath, seven conference rooms, and enviable views of Table Mountain. The Fountains Hotel and Suites: The Fountains Hotel provides guests with Three Star accommodation in the heart of the CBD of Cape Town. Features include a conference centre, gym, splash pool, sauna, restaurant and bar, and many major attractions in Cape Town are within walking distance. The Fountains also features Four Star self catering suites including various one bedroom, two bedroom and penthouse suites. The Lady Hamilton Hotel: Located in the central suburb of Gardens behind the Mount Nelson Hotel, the Lady Hamilton Hotel provides accommodation and conferencing in a quieter part of town. The outside pool is exquisite and sheltered from wind from all sides. The friendly staff welcomes travellers visiting Cape Town for business or pleasure to the Lady Hamilton. The hotel is a short walk from many historic museums, art galleries and the trendy bustle of Kloof Street. The Tulip Hotel and Conference Centre: The Tulip is a Two Star hotel with conferencing facilities on the corner of Strand and Bree Street. Accommodation is comfortable and affordable, and affords guests the chance to explore Cape Town and surrounding attractions such as the Waterfront with ease. This central hotel regularly welcomes all families, tour groups and business travellers.
About the Role

Description

Restaurant Server


Join our vibrant team at the Confluence Hotel as a dedicated and enthusiastic Restaurant Server. This is an exciting opportunity to be part of a dynamic dining environment where your excellent customer service skills will contribute to memorable guest experiences. We value team players who are passionate about hospitality and eager to grow within our organization.


Key Responsibilities:

- Greet and seat guests in a friendly and professional manner

- Take accurate food and beverage orders and relay them to the kitchen and bar staff

- Serve food and drinks promptly and efficiently, ensuring quality standards are met

- Provide attentive and personalized service to enhance guest satisfaction

- Handle guest inquiries, requests, and complaints with professionalism and courtesy

- Maintain cleanliness and organization of tables, dining areas, and service stations

- Assist with setting up and breaking down dining areas as needed

- Follow all safety and sanitation policies and procedures


Skills and Qualifications:

- Previous experience in a restaurant or hospitality setting is preferred

- Excellent communication and interpersonal skills

- Ability to work efficiently in a fast-paced environment

- Strong attention to detail and organizational skills

- Ability to stand for extended periods and lift moderate weights

- Flexibility to work evenings, weekends, and holidays as required

- Positive attitude and team-oriented mindset

- Knowledge of food safety and sanitation standards is a plus


At the Confluence Hotel, we foster a welcoming and inclusive culture that encourages professional growth and development. Join us and be part of a team that values your contributions and offers opportunities for advancement in the hospitality industry.

Requirements

Employee Benefits Overview

We are proud to offer a comprehensive benefits package designed to support your well-being and preparing for your future. Here's a general description of the key benefits available to our employees:

401(k) with Employer Match: Eligible employees (21 years and older) can participate in our 401(k) plan, starting after 90 days of employment. We offer an employer match to help you save for retirement.

Health Insurance: Full-time employees are eligible for health insurance benefits. Part-time employees may qualify after one year of service, provided they are averaging at least 30 hours per week.

Paid Time Off (PTO): We believe in work-life balance. That's why we offer Paid Time Off starting from your first day of employment, allowing you to take the time you need for rest, self-care, and personal commitments.

Employer-Paid Life Insurance: We provide life insurance coverage up to $10,000, depending on your employee class, at no cost to you.

Voluntary Life Insurance- Full time employees can opt to participate in additional Life Insurance.

Voluntary STD / LTD - Full Time employees can opt in to participate in Long Term Disability, or short term disability. 

We are committed to fostering a supportive and rewarding environment for all our employees, and these benefits are just one way we show our appreciation for your hard work and dedication.


Key Skills
Customer ServiceCommunicationInterpersonal SkillsAttention to DetailOrganizational SkillsFood Safety KnowledgeFlexibilityTeamwork
Categories
HospitalityFood & BeverageCustomer Service & Support
Benefits
401(k) with Employer MatchHealth InsurancePaid Time Off (PTO)Employer-Paid Life InsuranceVoluntary Life InsuranceVoluntary STD / LTD
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