Workers Compensation Specialist

• Clerk Grade 7/8
• Temporary Full-Time up to 30 June 2027
• Surry Hills

About us

The NSW Police Force (NSWPF) is one of the largest police forces in the western world, with more than 20,000 employees, including more than 4,000 administrative employees who support the sworn officers that provide a range of law and order services 24 hours a day, seven days a week to the socially, geographically and culturally diverse community of NSW.

About the role

We have an opportunity for a Workers Compensation Specialist to be part of our Hurt on Duty & Claims Management Unit, Health, Safety & Wellbeing Command. 

The Workers’ Compensation Specialist provides leadership to a team of direct reports, fostering capability, confidence, and accountability in the management of technical and legal workers’ compensation claims. The role delivers ongoing guidance, mentoring, training, and technical oversight to ensure the team operates in line with legislative requirements for both exempt and non‑exempt workers and contributes to best practice claims management across the organisation.

The Workers’ Compensation Specialist leads the management of complex and high‑risk matters, including contentious, whole person impairment, criminal, and medically complex claims. This includes auditing medical evidence, managing disputes and litigated matters, and ensuring that all required legal and factual information is obtained and provided to support appropriate and timely outcomes.

The role also leads claims management interactions with the nominated claims service provider and provides high quality advice and support to internal stakeholders across the organisation. This includes representing the organisation before the Personal Injury Commission, leading negotiations, and managing settlement outcomes to achieve effective and compliant resolution of claims.

View the relevant role description for more information on this role (e.g. essential requirements, key accountabilities, key challenges and capabilities required for the role)

What we can offer you

At NSWPF our people have access to a range of benefits that help balance life at work and at home. Some of the benefits available when you join the NSWPF include:

• competitive salary;
• flexible work options;
• annual leave loading;
• corporate wellbeing programs including seminars and the Fitness Passport;
• free annual influenza vaccination;
• salary packaging options via superannuation contributions or a novated vehicle lease;
• convenient location for public transport and to shops etc; and
• in-house gym facilities.

How to Apply

Applications can only be submitted electronically via the I Work for NSW website.

To be considered for this role, attach a cover letter (2 pages maximum) and an up-to-date resume that clearly details your skills & experience as relevant to this role.

Please do not attach copies of qualifications, certificates or documentation (other than what has been requested) - you can bring these if called for interview.

Please address each of the following Target Questions (500 word per question) in the text boxes provided in the online application or attach as a separate document.

Target Question 1:

Outline your experience in providing technical workers compensation advice in relation to liability, disputes and/or whole person impairment claims.

Target Question 2:

Provide an example from a time when you supervised a small team, how did you ensure the team worked effectively together whilst meeting routine deadlines.

Your application must stand on its own merits, and the completeness and relevance of your application will determine if you proceed through to the selection process.

If you require any further information about this opportunity, please contact the hiring manager Allan To via 0499 716 841.

To be eligible to apply for this role, you must meet one of the following statuses:

• an Australian Citizen;
• a permanent resident of Australia; or
• a New Zealand citizen.

Prior to commencement, the successful candidate will be required to undergo a rigorous National Police (criminal history) Check and obtain and maintain a Security Clearance as determined by the NSW Police Force.

Our commitment to Diversity

At the NSW Police Force, we are proud to be an employer of a diverse range of people. We are committed to reflecting the diverse community we serve and creating an inclusive and respectful workplace for all employees where differences are embraced, contributions are valued, and everyone has a sense of connection and belonging.

We welcome applications from individuals with diverse skills, experiences, and backgrounds including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ individuals, people with disability, neurodiverse individuals, those from culturally and linguistically diverse communities, and people of all ages.

We understand that the recruitment journey may present unique challenges. If you:

• Identify as Aboriginal or Torres Strait Islander and would like support with your application,  please contact the NSWPF Aboriginal Employment & Engagement team at PCC-AEET@police.nsw.gov.au 
• Identify as a person with disability and require further information on the role or adjustments to participate in the recruitment process, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au   
• Are transgender or gender diverse and want to learn more about our support options, please contact the Inclusion & Diversity team at PCC-INCLUSION@police.nsw.gov.au

This recruitment may be used to create a Talent Pool for similar future roles (ongoing or temporary) that may arise over the next 18 months.

For more information on applying for roles with the NSW Police Force click here

Thank you for your interest in this role. We look forward to receiving your application.