Lead Security Monitor

About You

The ideal candidate for our program is a self-motivated and dedicated person who is excited and passionate about helping children, staff, and external stakeholders.   You are also a personable, energetic, and empathetic person who can manage multiple projects in a prioritized manner to meet our internal Urban Strategies goals. 

You have the following Competencies: 

• Ability to provide guidance and support to staff.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team. 
• Attention to detail and ability to maintain accurate records. 
• Adapt to unexpected circumstances, think critically and is resourceful.
• Ability to work well under pressure and manage multiple tasks simultaneously. 
• Adapt to frequent changes and bring new ideas and innovations to the workplace. 
• Foster a harmonious work environment and find mutually beneficial resolutions that promote teamwork.

What You’ll Be Doing

• Providedirect supervision, coaching, and oversight toSecurity Monitors across all shifts.
• Services as a lead responder for security-related incidents, disturbances, or emergencies.
• Assign posts,monitorstaffing coverage,and ensure 24/7 security monitoring coverage per ORR requirements.
• Ensure staff follow all ORR policies, shelterproceduresand safety protocols.
• Conduct shift briefings and debriefings to communicate expectations, incidents, and operational updates.
• Mayparticipatein hiring, training, performance monitoring,and corrective actions for security monitor staff. 
• Oversee continuous monitoring of all camerasystems,alarms, and security technology. 
• Ensure all surveillance systems are operational,recorded at all times, and properly time/date stamped.
• Immediately report, document, and escalate any systems outages, blindspotsor malfunctions.
• Ensures access control protocols are followedbystaff, visitors,contractorsand vendors.
• Maintainaccuratedaily security logs, incident reports, and monitoring documentation. 
• Ensure incident reports are completed accurately andsubmittedwithin required ORRtimeframes.
• Support Direct Care Staff during transitions, movement, emergencies, and staffing shortage as needed whilemaintainingsupervision oversight. 
• Ensure children are supervised at all times,and that line-of-sight supervision standards are maintained.
• Monitor for andimmediatelyreport any behavior, conditions, or incident that could threaten child safety orwelfare.
• Ensure compliance with ORR standards related to child protection, prohibited conduct, incident reporting,and mandatory reporting requirements. 
• Participate in emergency drills, safety meetings, and corrective action planning.
• Other duties as assigned by supervisor.
• Evacuates site with short notice in case of an emergency

• Must be able to assist in evacuation due to severe weatherthreats(i.e., hurricanes, flooding.) 
• Adheres to Urban Strategies, ORR and State regulations, policies and procedures.
• Performs duties in a safe manner. 

About Urban Strategies