Sales Force Administrator

Description

This role serves as a primary administrator within a collaborative team environment, working under guidance from a lead Salesforce administrator. The ideal candidate brings advanced platform expertise, a strong understanding of scalable system design, and hands-on experience implementing complex automation and improving legacy architecture.

This position is project- and task-focused, executing against a strategic vision. The Senior Salesforce Administrator will regularly work with stakeholders to gather requirements, document business processes, and contribute to solution architecture in a collaborative manner. Their primary responsibility is to deliver high-quality, scalable, extensible implementations that support both current and future business needs.

SPECIFIC JOB RESPONSIBILITIES

· Serve as a primary administrator for Salesforce, collaborating closely with another Salesforce administrator for direction, strategy, and architectural review.

· Design, build, and optimize complex Salesforce Flows and automation to support advanced business processes, ensuring scalability, maintainability, and best practices.

· Improve legacy development, and existing architectural components by refactoring outdated configurations, workflows, flows, and processes.

· Implement new system integrations, including data mapping, workflow logic, error handling, and cross-system synchronization requirements.

· Configure and maintain Salesforce objects, fields, record types, permission sets, profiles, validation rules, page layouts, Lightning apps, and other advanced platform features.

· Execute and manage project tasks, enhancements, and platform updates based on a defined strategic plan.

· Support data integrity and quality initiatives, including advanced data loads, data transformations, and ongoing data maintenance.

· Develop and maintain sophisticated reports and dashboards to support visibility into operations and business performance.

· Meet with stakeholders to gather requirements, understand business needs, and document processes in clear, actionable formats.

· Collaborate with team members to architect improved solutions, ensuring technically sound, extensible, and scalable implementations.

Requirements

EXPERIENCE, QUALIFICATIONS, SKILLS, & KNOWLEDGE

REQUIRED: 

· Salesforce Certified Advanced Administrator (must hold).

· Minimum 5 years of hands-on Salesforce administration experience, including designing and deploying complex Flows.

· Demonstrated experience improving legacy architecture and modernizing Salesforce implementations.

· Strong understanding of complex workflows, criteria-driven automation, and data relationships.

· Experience in implementing or supporting integrations between Salesforce and external systems.

· Excellent analytical, documentation, and communication skills.

· Proven ability to execute project-based tasks and deliver high-quality technical solutions.

· Ability to embrace Clearwater’s CLEAR core values (Commitment to Client Success, Lead with Accountability, Integrity & Collaboration, Excellence in All That We Do, Advance Colleague Success, Respect & Transparency) and culture.? 

PREFERRED:

· Platform App Builder Certification (a plus).

· Salesforce Certified CPQ Administrator (a plus).

· Experience administering Certinia (FinancialForce) PSA.

· Tableau Cloud experience.

· Experience with sales and marketing automation tools such as SalesLoft or engagement platforms.

· Familiarity with Apex, SOQL, or LWC helpful but not required.

The base salary range for this role is $___105,000________ to $__117.000_________. Base salary is part of our total rewards package which also includes the opportunity for merit-based salary increases, eligibility for our 401(k) plan, medical, dental, vision, life and disability insurances and leaves provided in line with your work state. Our robust time-off policy includes flexible paid time off, 11 paid holidays, and paid sick time. Total compensation, including base salary to be offered, will depend on elements unique to each candidate, including applicable candidate experience, skills, education and other factors permitted by law.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of colleagues in the role. All colleagues may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Clearwater is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. Please inform Clearwater/Redspin’s Recruiting team if you need any assistance completing any forms or to otherwise participating in the application process.

Mental/Physical Requirements: Fast paced environment handling multiple demands. Must be able to exercise appropriate judgment as necessary. Requires a high level of initiative and independence. Excellent written and oral communication skills required. Requires the ability to use a personal computer for extended periods of time.