Question
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Receptionist

5/11/2026

The Medical Receptionist manages patient check-in and check-out processes while handling scheduling and phone communications. They are responsible for maintaining lobby flow, processing payments, and ensuring HIPAA compliance.

Working Hours

40 hours/week

Company Size

501-1,000 employees

Language

English

Visa Sponsorship

No

About The Company
Access Medical Clinic is a leading family practice and urgent care medical group providing a complete complement of care and treatment options for patients throughout Arkansas, Oklahoma, Tennessee, Georgia, North Carolina, and Indiana. With its dedicated team of physicians, family nurse practitioners, nurses and other healthcare providers and support staff, Access Medical Clinic is committed to helping every member of your family stay as healthy as possible at every age and every stage of life.
About the Role

Description

The Medical Receptionist creates a welcoming, effortless experience for every patient. You’ll greet visitors, manage appointments, handle phone calls, and oversee check in and check out with professionalism and efficiency. In this role, you help keep things running smoothly and support seamless communication between patients, providers, and staff.

Benefits

  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off and company holidays
  • Vision insurance


Key Responsibilities

  • Greet and check in/out patients professionally and efficiently.
  • Manage patient scheduling, verify insurance, and update EMR records. 
  • Answer and route phone calls with courtesy. 
  • Collect and process patient payments, including cash, credit card, and deposits. 
  • Maintain patient lobby flow and ensure a positive experience. 
  • Order office supplies and assist with administrative tasks. 
  • Uphold HIPAA and confidentiality standards. 
  • Support outreach, enrollment initiatives, and weekly reporting. 
  • Other duties as assigned.


Requirements

  • High school diploma.
  • Experience in a fast paced, high volume environment. 
  • Medical office or EMR experience preferrd.
  • Strong multitasking, organizational, and computer skills. 
  • Customer service background.
  • Valid driver’s license, auto insurance, and ability to travel. 


Key Skills
Patient SchedulingInsurance VerificationEMR Records ManagementPayment ProcessingHIPAA ComplianceCustomer ServiceMultitaskingOrganizational SkillsComputer SkillsAdministrative Support
Categories
HealthcareAdministrativeCustomer Service & Support
Benefits
Dental InsuranceHealth InsuranceHealth Savings AccountLife InsurancePaid Time OffCompany HolidaysVision Insurance
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