Question
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Service Coordinator/Case Management (SYF) Young Children - Bilingual: English/Spanish

5/11/2026

The Service Coordinator manages the delivery of services and implements individual program plans for clients with developmental disabilities. This includes monitoring vendor services, conducting annual reassessments, and determining eligibility for young children.

Salary

60732 - 66984 USD

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

No

About The Company
North Bay Regional Center is one of 21 Regional Centers serving persons with developmental disabilities in California. Started as a grass roots movement, Regional Centers were originally established to assist persons with intellectual disabilities — and their families — in identifying and developing services and programs within their communities that help them lead more independent lives. Each a non-profit, community-based organization, Regional Centers were established in 1965 under legislation sponsored by Assemblyman Frank Lanterman. The Lanterman Act became effective in 1969 and later expanded the populations served to include persons with intellectual disabilities, cerebral palsy, epilepsy, autism, and other disabling conditions requiring services similar to individuals diagnosed with intellectual disabilities. In 1972, NBRC was incorporated to serve Napa, Sonoma and Solano counties. North Bay Regional Center, based in Napa, with offices in Santa Rosa and Vacaville serves Sonoma, Napa and Solano Counties.
About the Role

Description

 

Salary Range

$60,732– $66,984 with opportunities for 5% increases annually


Company Overview

At North Bay Regional Center, (NBRC) we believe all people with developmental disabilities should have the same opportunities as are available to all other citizens. As one of the 21 nonprofit Regional Centers throughout California, we offer a comprehensive program supporting the needs of our communities, provided by driven and passionate employees who ensure we achieve our goals daily.


Who We Serve
North Bay Regional Center provides advocacy, services, support, and care coordination to children and adults diagnosed with intellectual and developmental disabilities and their families in Napa, Sonoma and Solano counties. We partner with community-based organizations and agencies to empower our clients to thrive and live as independently as possible within the geographically, culturally, and ethnically diverse communities we serve. North Bay Regional Center is a nonprofit private corporation that contracts with the Department of Developmental Services to coordinate services and support for individuals with developmental disabilities. At NBRC, we’re promoting opportunities by supporting choices for people with developmental disabilities.


North Bay Regional Center serves over 12,000 people living within the geographic boundaries of Napa, Sonoma and Solano counties.


Note: Bilingual Spanish/English skills are required.


DEFINITION:

Under the general direction of a Case Management Supervisor, responsible for the full range of case management duties including cases requiring intensive case management and high levels of expertise. Implements the clients’ service plans. If assigned to support young children (ages 3-6), will be responsible for assisting Intake with the process of determining Lanterman eligibility for children under “Provisional Eligibility” criteria prior to turning 5 years old.


NATURE OF WORK:

Under the general supervision of a Case Management Supervisor, the Service Coordinator manages the delivery of services to regional center clients including those with intensive physical or emotional needs; ensures that the client’s Individual Program Plan and its objectives are pursued; assists clients in use of public and private resources before using regional center funds to purchase services; monitors vendor services and verifies that services are delivered in accordance with the purchase of service authorizations; evaluates the effectiveness of clients’ Individual Program Plans; ensures that appropriate community resources are made available to the client; conducts annual reassessments of clients’ developmental status in conjunction with the interdisciplinary team; may conduct client assessments on an occasional basis. Depending on caseload assignments, may be involved in the Lanterman eligibility determination for children under “Provisional Eligibility”. Shall act occasionally, as assigned, in a supervisory or lead capacity, e.g., Officer of the Day or Acting Supervisor.

Requirements

MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS

A Master’s degree in a field related to developmental disabilities.

OR

Bachelor’s degree in a field which offers content related to developmental disabilities, such as social work, psychology, counseling, a special education or nursing and three years employment in a field related to developmental disabilities. Minimum education requirement may not be waived.


SPECIAL REQUIREMENTS

Fluency in a language in addition to English is desirable and may be required.


Bilingual: English/Spanish Required


Ability to provide personal automobile transportation during working hours and after hours emergencies or access to another form of reliable transportation which meets these minimum legal requirements.


A note regarding NBRC’s expectations regarding remote, hybrid, and home-based work…

All employment at NBRC requires face-to-face, in-person interactions with NBRC clients, family members, community, and co-workers. Candidates for employment must live within commute distance to their preferred NBRC office, as well as the geographical location of their assigned clients. While 100% remote work is not available to NBRC employees, a hybrid work arrangement with a blend of in-office and home-based work may be available for new employees after successfully demonstrating achievement of performance expectations following at least 3 months of in-office work.


Benefits

At NBRC, we offer our employees a comprehensive benefits package, including:

  • CalPERS Retirement Plan
  • CalPERS Medical Insurance Plans, with generous employer contributions
  • Dental Insurance, with zero cost for employee only coverage
  • Vision Insurance, with $5/month employee cost share for employee only coverage
  • Flexible Spending Accounts for Medical and Dependent Care
  • 100% Employer Paid Life Insurance
  • Generous vacation and sick accrual policies
  • Employee Referral Reward Program
  • 15 Paid Agency Holidays/year
  • CalPERS 457 Supplemental Retirement Plan

Bi-lingual language differential:

  • For those speaking, reading and writing other than English – $200 per month
  • For those speaking a language other than English – $150 per month
  • For those using American Sign language – $200 per month


North Bay Regional Center is an Equal Opportunity Employer

Key Skills
Case ManagementBilingual English/SpanishService CoordinationIndividual Program PlanningClient AssessmentAdvocacyCare CoordinationLanterman Eligibility DeterminationInterdisciplinary Team CollaborationResource Management
Categories
Social ServicesHealthcareGovernment & Public Sector
Benefits
Calpers Retirement PlanCalpers Medical Insurance PlansDental InsuranceVision InsuranceFlexible Spending Accounts For Medical And Dependent Care100% Employer Paid Life InsuranceVacation And Sick Accrual PoliciesEmployee Referral Reward Program15 Paid Agency Holidays Per YearCalpers 457 Supplemental Retirement PlanBilingual Language Differential
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Service Coordinator/Case Management (SYF) Young Children - Bilingual: English/Spanish - InterviewPal Jobs