Upgrade Operations Manager for Systems/Avionics (d/f/m)

Job Description:

The Upgrade Operations Manager (ASOSUS) is a key enabler to manage the production scheduling of the material supply for the upgrade deals. The Upgrade Operations Manager acts as part of the Customized Material Services (CMS) department of SATAIR.

The Upgrade Operations Manager role requires a strong understanding of aircraft systems, project management at Program level and customer needs.

If you see yourself as a delivery-focused, customer-minded, and technically-oriented person, if you have no issue in being autonomous whilst fostering strong collaborations internally and externally, joining ASOSUS might be for you! 

• Overall responsibility:

• Steering of the overall Upgrade Systems material delivery planning from industrial setting through delivery to the customer's embodiment organization. Material delivery on-time, quality and cost.

• Your location
  You will be based in Beijing

• Your tasks and responsibilities

• Supply chain industrialization:

  • Coordination of the complete upgrade material supply chain. Main interface between internal customers, external customers and the internal aftersales organization

  • Definition and maintenance of appropriate industrial capacity (cost, lead-time, risk) for the project in line with Upgrade Services processes, regulation requirements and Airline’s expectations

  • Collection of inputs from the various delivery process contributors & input them into the corresponding production planning tools.

  • Ensure project objectives with respect to time, cost and quality are communicated & achieved.

  • Risk mitigation: proactive identification of project risks and implementation of corrective actions (drop shipments, material speculation, etc.)

  • Support process related improvement projects

• Operational tasks:

  • Material Kit definition based on engineering data and considering logistic rules

  • Material order handling and follow up (Demand creation and steer downstream activities including those resulted from deviations from standard process)

  • Delivery date calculation and reporting

  • Kit production scheduling. Monitoring of production activity and resolution of blockages at kit level in our warehouses

  • Production capacity booking

  • Coordination of actions with Procurement and Production (fast ordering, fast line production, reservations...)

  • Customer Claim management

  • Occasional stand-by service to support Working Parties

• Deliverables:

  • Industrial inputs for the upgrade project strategy and for supplier negotiation

  • Definition of upgrade kits from a logistic point of view (export control, dangerous goods, oversize, procurability...)

  •  Availability of material contractual commitments on time/on cost and quality (Airworthiness & Export Control requirements)

  • Consolidated material status reports along the upgrade project

• Desired skills and qualifications

  • Completed studies or a comparable qualification

  • Professional experience in the areas of Disposition / Logistics

  • Basic knowledge of Lean-, Project-, Process- and Risk Management

  • Experience in Customer Service is a plus

  • Good knowledge in the use of SAP

  • Knowledge in the use of Google Workspace is beneficial

  • Very good English knowledge

  • Good English and French knowledge are a plus

• This position will require a security clearance or will require being eligible for clearance by the recognized authorities.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

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