Clinical Manager

Description

GENERAL SUMMARY

The Clinical Manager handles the planning, directing, coordinating, and supervising of the delivery of health care for the physician practice. This position manages the clinical department with major focus on improving the business aspects of the healthcare operations and the quality of healthcare provided. The Manager collaborates with staff and physicians to perfect the efficiency of a variety of related services ranging from inpatient care to outpatient follow-up care. 

Requirements

ESSENTIAL JOB FUNCTION/COMPETENCIES

Responsibilities include but are not limited to:

• Establishes and implements policies, goals, and procedures for the department. Reports on department results and outcomes.
• Participates in staff human resource planning and decisions, including hiring, training, supervision, and evaluating staff and their work.
• Develops budgets including recommendations for equipment outlays.
• Ensures that the office is compliant and is the point of contact for regulatory inspections.
• Evaluates activities of all areas to ensure appropriate patient care, good staff relations, proper billing and coding procedures and efficiency of service.
• Directs the nursing assessment of all patients.
• Analyzes and organizes office operations and procedures such as fee collection (co-pays), payroll preparation, personnel guidance, information management, filing systems, requisition of supplies, and other administrative services.
• Develops and works cooperatively with outside facilities in providing Urodynamic testing, biofeedback services, various infusions, and pharmacy dispensing, in addition to nursing services.
• Approval and adjustment of team member timecards and other managerial payroll functions.
• Promotes and performs continuous quality improvement monitoring and compiles the data for trend analysis and reporting so quality action plans can be developed and implemented.
• Creates, analyzes and oversees clinical quality training and the development of clinical measures for the organization.
• Performs other position related duties as assigned.
• Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training.

CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS

• RN License and certification as required by state.
• BLS certification required. ACLS preferred.

KNOWLEDGE | SKILLS | ABILITIES

• Excellent verbal and written communication skills.
• Delivers exceptional patient service throughout all interactions.
• Strong problem-solving skills.
• Skill in using computer programs and applications including Microsoft Office.
• Knowledge in healthcare systems operations such as EMR.
• Knowledge and ability to distinguish the difference between Medical Assistance and Nursing duties, skills and abilities
• Ability to coach and build skills within the team.
• Required to have the ability to deal effectively with a diversity of individuals at all organizational levels and with external customers.
• Complies with all health and safety policies of the organization.
• Complies with HIPAA regulations for patient confidentiality.

EDUCATION REQUIREMENTS

• Graduate of an accredited nursing program required, BSN preferred.

EXPERIENCE REQUIREMENTS

• Minimum five to ten years of clinical experience with business/management responsibilities.

REQUIRED TRAVEL

• N/A

PHYSICAL DEMANDS

Carrying Weight Frequency

1-25 lbs. Frequent from 34% to 66%

26-50 lbs. Occasionally from 2% to 33%

Pushing/Pulling Frequency

1-25 lbs. Seldom, up to 2%

100 + lbs. Seldom, up to 2%

Lifting - Height, Weight Frequency

Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%

Floor to Chest, 26-50 lbs. Seldom: up to 2%

Floor to Waist, 1-25 lbs. Occasional: from 2% to 33%

Floor to Waist, 26-50 lbs. Seldom: up to 2%