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Task Manager

5/13/2026

The Task Manager oversees daily data processing operations, assigning workloads and tracking performance metrics to meet production goals. They serve as a primary liaison between contractor staff, project managers, and government management.

Working Hours

40 hours/week

Company Size

201-500 employees

Language

English

Visa Sponsorship

About The Company

HeiTech Services delivers secure, scalable data processing and information governance solutions guided by our core values of Honor, Excellence and Innovation. With more than 25 years of experience, we streamline how agencies process, protect, and extract value from their data to reduce errors, improve accessibility, and enable mission success. Specifically, we collect, analyze and transform information into meaningful knowledge that informs decisions, determines compliance, and reduces waste. We focus on supporting programs that improve the health, security, and wellbeing of the U.S. and its citizens. We have administered tens of millions of regulatory submissions for mission-critical federal programs – demonstrating the scale, precision, and maturity needed to support high-visibility, public-facing initiatives. Our solutions enable time-sensitive decision-making through the input, validation, and accuracy of sensitive data with quality sustained at 99% or higher.

About the Role

Description

The Task Manager oversees daily operations and ensures the seamless execution of data processing activities across multiple teams. This role is responsible for assigning and balancing workloads, tracking performance metrics, and ensuring production goals and quality standards are consistently achieved. The Task Manager works closely with supervisors to monitor progress, resolve workflow challenges, and implement improvements that enhance efficiency and accuracy. This position plays a key role in maintaining operational rhythm, supporting training efforts, and ensuring that teams are equipped to meet deadlines in a fast-paced, data-driven environment.

Key Responsibilities:

Serves as the liaison between the contractor and the Government Manager regarding all operations.
Serves as the liaison between the Project Manager and all subordinate contractor staff.
Supervises and assigns workloads to the supervisors and respective teams.
Supervises and directs quality control activities.
Directs and supervises all training activities.

Requirements

High School diploma or equivalent; or one year of relevant experience in a supervisor role.
Proficiency in use of Microsoft Office or equivalent software.
Proficiency in creating and analyzing reports to monitor performance and assign workloads.

Work Location:

On-site in Chicago, IL.
Supervisors are expected to maintain a consistent on-site presence to support team oversight, training, and quality control activities.
Limited telework may be available based on performance and operational needs.

HeiTech Services is an Equal Opportunity Employer. We consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, veteran status, or any other protected status under applicable law.

If you require a reasonable accommodation during the application process, please contact us at HR@HeiTechServices.com.

HeiTech Services may utilize technology-assisted tools, including artificial intelligence, to support the review of application materials. These tools are used to enhance efficiency; however, all hiring decisions are made by human reviewers in accordance with federal hiring guidelines.

Key Skills

Workload BalancingPerformance Metrics TrackingQuality ControlTraining ManagementMicrosoft OfficeReport AnalysisOperational OversightStakeholder Liaison