Can you describe the most challenging problem you've faced in your career? What steps did you take to overcome it and what did you learn? How could these lessons translate to Zendesk?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

People Management question

People Management questions evaluate your ability to lead and develop others. Highlight your approach to hiring, performance management, professional development, and fostering inclusive team environments.

Here's a Hint

Choose a significant challenge that demonstrates growth and resilience. Research Zendesk's business challenges to show how your experience is transferable.