Could you describe a scenario where data played a critical role in convincing a customer to pursue an upsell or service expansion?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Here's a Hint

Consider sharing a specific example that demonstrates how you used metrics, analytics, or customer usage data to identify and successfully pitch an expansion opportunity.