Suppose a EasyTaxi driver is frustrated about being deactivated and doesn't understand how ratings work. How would you clarify the situation?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Here's a Hint

Structure your response around empathy, education, and actionable steps, while demonstrating your understanding of the balance between driver satisfaction and platform quality standards.