What actions would you take in the first 30 days to familiarize yourself with the Zendesk processes and contribute to its goals?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Here's a Hint

Include learning about Zendesk's customer service platform from both user and administrator perspectives to demonstrate technical and strategic understanding.