How would you decide on a KPI for a system you're improving? Provide a specific example of a KPI you'd track at Amazon?

Very hard Difficulty

Very-hard questions are the ultimate test of your expertise and preparation. They demand not just knowledge, but creativity and strategic thinking, often addressing unique or highly technical aspects of your field.

Program Sense question

Program Sense questions assess your intuition for managing complex initiatives. Demonstrate your ability to identify dependencies, anticipate challenges, prioritize efforts, and make appropriate trade-offs to achieve program objectives.

Here's a Hint

Focus on customer-centric metrics aligned with Amazon's leadership principles, especially those related to operational excellence and scalability.