How would you decide on a KPI for a system you're improving? Provide a specific example of a KPI you'd track at Microsoft?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Program Management question

Program Management questions evaluate your ability to coordinate complex initiatives. Showcase your approach to planning, resource allocation, risk mitigation, stakeholder management, and delivering results across multiple workstreams.

Here's a Hint

Outline a methodical approach to KPI selection that ties back to business objectives, and prepare a specific Microsoft-relevant example that demonstrates your understanding of their products.