Let's say a Curb customer claims their driver ignored GPS directions and drove a longer route. How would you investigate and respond?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Here's a Hint

Consider both data analysis (GPS tracking, route comparison) and the human elements of driver and customer communication in your approach.