How would you manage communication and resolution efforts during a server outage affecting multiple Agoda clients?

Very hard Difficulty

Very-hard questions are the ultimate test of your expertise and preparation. They demand not just knowledge, but creativity and strategic thinking, often addressing unique or highly technical aspects of your field.

Technical question

Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.

Here's a Hint

Outline a structured approach involving clear incident categorization, simultaneous technical and communication response streams, and appropriate escalation procedures for the travel booking industry context.