What actions would you take to address and resolve an issue where a server outage impacts multiple Prezi customers?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Situational question

Situational questions put you in hypothetical scenarios to evaluate your problem-solving and decision-making skills. They require you to think quickly and showcase how you would navigate potential challenges at work.

Here's a Hint

Outline a systematic approach: validate the issue scope, communicate transparently with affected customers, collaborate with technical teams, and provide workarounds specific to presentation software needs.