For a company like Checkout, how would you figure out if customers are doing well or not? What tools or metrics do you use?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Role Related Knowledge question

Role-Related Knowledge questions assess your specific expertise relevant to the position. Demonstrate your understanding of domain-specific concepts, methodologies, best practices, and how they apply to the responsibilities of the role.

Here's a Hint

Discuss both quantitative metrics (transaction success rate, chargeback ratios) and qualitative methods (customer satisfaction surveys) specific to payment processing platforms.