A key customer at Ironclad has shown declining usage patterns over the last quarter. How would you measure their health and propose solutions?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Technical question

Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.

Here's a Hint

Structure your answer to include specific metrics for measuring customer health, followed by both proactive and reactive solutions appropriate for a contract management platform.