A key customer at Marchex has shown declining usage patterns over the last quarter. How would you measure their health and propose solutions?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Technical question

Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.

Here's a Hint

Consider both quantitative metrics (usage statistics, engagement rates) and qualitative factors (satisfaction surveys, account reviews) in your approach.