A key customer at Pepperfry has shown declining usage patterns over the last quarter. How would you measure their health and propose solutions?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Role Related Knowledge question

Role-Related Knowledge questions assess your specific expertise relevant to the position. Demonstrate your understanding of domain-specific concepts, methodologies, best practices, and how they apply to the responsibilities of the role.

Here's a Hint

Consider both quantitative metrics (usage frequency, order value) and qualitative feedback. Develop a structured approach to diagnosis before proposing solutions.