At ServiceNow, if you were asked to show how customers are doing, what kind of reports or metrics would you put together?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Technical question

Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.

Here's a Hint

Consider ServiceNow's B2B SaaS model and include both adoption/usage metrics and business outcome indicators that would matter to enterprise customers.