Suppose you notice a drop in customer engagement at Ticketmaster. How would you measure their health and identify areas for improvement?

Very hard Difficulty

Very-hard questions are the ultimate test of your expertise and preparation. They demand not just knowledge, but creativity and strategic thinking, often addressing unique or highly technical aspects of your field.

Technical question

Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.

Here's a Hint

Develop a framework that incorporates ticket purchase frequency, app engagement, customer satisfaction metrics, and competitive analysis specific to the events industry.