How have you made efforts to further your own professional development in the last five years? How does Zendesk feed into your narrative?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Behavioral question

Behavioral questions assess how you've handled past situations, providing insight into your experience and personal qualities. Reflect on real examples from your history to demonstrate your skills and character.

Here's a Hint

Highlight specific learning initiatives you've undertaken to grow as an engineering leader, then connect those to Zendesk's customer service technology challenges.