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Medium Difficulty

Medium questions delve deeper, challenging you to apply your knowledge to common scenarios. They test your ability to think on your feet and adapt your basic skills to real-world contexts.

Behavioral question

Behavioral questions assess how you've handled past situations, providing insight into your experience and personal qualities. Reflect on real examples from your history to demonstrate your skills and character.

Here's a Hint

Connect your personal qualities to Zendesk's customer service technology and culture. Highlight experiences relevant to building reliable, scalable support platforms and demonstrate your understanding of their products and engineering challenges.

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