How would you address a situation where a Cabify driver reports that their app is not displaying live ride requests?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Technical question

Technical questions probe into your industry-specific knowledge and skills. They require precise answers and are an opportunity to show your expertise and practical abilities in your field.

Here's a Hint

Structure your response as a systematic troubleshooting process, from validating the problem to escalation paths, while maintaining a customer-centric approach.