How would you help a Degreed user who can't load course videos, despite having a stable internet connection?

Hard Difficulty

Hard questions require advanced understanding and critical thinking. Here, your problem-solving skills are key, as these questions often involve complex scenarios needing in-depth analysis and well-structured responses.

Problem Solving question

Problem Solving questions are designed to test your analytical abilities and how you approach complex tasks. Demonstrate your logical thinking and creativity in crafting solutions to challenging issues.

Here's a Hint

Consider a structured troubleshooting approach that addresses browser compatibility, cache issues, and account permissions before escalating to technical teams.